Husband and son went to Richmond to spend a couple of days seeing some of the museums. We wanted to come back to a place without valet parking, a palce that had big enough rooms so my son and my husband and I could have some privacy, and somewhere we would find ample places to find something to eat. The Hyatt House Richmond West was perfect for this. The hotel is located at Short Pump mall, which enabled us to have a large variety of dining options, and a Dicks Sporting Goods store to engage the guys while I hit up Dillard's, Macy's, and Nordstroms. The front desk was extremely friendly and accomodating. The mini bar that sells beer and wine and little tapas like plates was quiet and soothing. The upscale decor was refreshing- I have become used to what I call "hotel room chic".... you know ... the tasteful colors and pedestrian flower art. This hotel had a monochromatic scheme that looked like they ripped the decor out of Restoration Hardware. Very different- yet still inviting. I loved the little modern touches like wheat grass in the lobby, interesting glass, and nickel accents- like the courtesy phones in the lobby. The breakfast buffet in the morning is to die for. There is everything up there- no kidding. The coffee is hot and plentiful, and there is hot water and tea choices for non coffee fans. The king suite room we got was amazing for the price. There was a kitchen area with full size refrigerator and freezer with ice maker, two burner cooktop, reasonable stock in the kitchen (including wine glasses!) and diswasher. There was a large sitting area with a full sofa that pulled out into a bed for my son- but he was so comfortable with all the pillows he just slept on the sofa and put his stuff on the ample ottoman. The king size bed in the bedroom part of the suite was superbly comfortable. There were plenty of towels and handsoaps, etc. There is also a little snack shop by the front desk where you can pickup soda, ice cream, chips, etc and pay for it there. My son loved that! On the minus side there is a shower that does not sut all the way, and the bathroom door is a heavy pocket door. I pinched my fingers on a late night potty run. My son took a shower and I used two of the extra towels to mop up. The shower has a glass door that goes about halfway across the shower. If you face the shower head away from you it only splashes a little onto the floor. If just run in, take a shower, and run out you have a mess on your hands. The icemaker in the fridge was off so it took several hours to get ice from the fridge. There was no ice bucket in the room so I took a mixing bowl and went in search of an ice machine. Apparently- the ice machines are only on every other floor and there is not information in the room- not even in the hotel literature- to tell you that. A passing custodian let me know that - the front desk person thought there was a vending area on every floor. All in all- the positives certainly outweighed the minuses. We really enjoyed our stay and will definately stay there again!
- Official Description (provided by the hotel):
- The Richmond Hotel Sierra blends cozy chic with the convenience of guest-empowered travel thru intelligent design, stress-free service and free-flowing amenities. Its 134 guestrooms + suites feature flat panel TVs, MP3 docking stations and waffle terry bathrobes while free details include breakfast with made-to-order omelets, Starbucks brewed coffee and WI-FI. Sample small plates, sip and socialize at the HBAR or Rooftop Terrace with infinity pool, alluring fire pit and lounge seating. Conveniently located at Short Pump Town Mall with easy access to Interstate 64. ... more less
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