My initial response from Ray was good, but it went downhill from there. The 2nd time I spoke with him (about 30 days later) he had no idea who I was or that he had even spoken with me.

Oh how I wish I knew about this site last December. I was so mad! The rates he had quoted me in November for some reason went up $10 a room. And when I asked & asked & kept asking Ray why the rates, it was like he was on another planet. He completely ignored me. He didn't even know I was him a perfectly legitimate question.

When my family showed up for a good-sized reception, it was like everything Ray said was going to happen somehow was forgotten about. There were no linens, as promised. I specifically asked for a big-screen tv, and Ray was like "no problem", and I was so happy. but when I showed up, there was no tv. And then when they brought us one, it was half the size I asked Ray for.

What else. I found it very unprofessional that Ray just blamed everything on the rest of the staff, even if it was their fault. I wanted Ray Marez to be man enough to take accountability, but he wasn't. All our rooms were messed up. I have an 80 year old mother that I specifically said needed to be on the 1st floor. She wasn't.

Ray can promise stuff like no tomorrow. And unfortunately, he's just as talented in coming up with excuses for why his promises didn't come through. I was very disappointed with the services from Ray Marez.

Mark "Chevy" S.

I also book with Choice to get the discounts, but this hotel I decided to check out of and go stay at the local Holiday Inn instead. I helped my 12 year old son up to the ceiling & he was able to crawl around up there no trouble at all. I didn't have him lift the ceiling tiles in our neighbors places, of course, but I could see that he easily could have if he wanted to.

We stayed the night because I promised my boys they could swim in the pool. I noticed there was a hottub also, but the water was lukewarm and it was green. The boys had a good time in the pool, but the next night at the Holiday Inn I discovered they have a much bigger and better pool area, and the hottub was hot and clear (not green).

It was a good stay at the Holiday Inn, but this other hotel - the Rodeway Inn - I don't even understand how it could be a Rodeway Inn. They clearly are unaware of the problems with their hotel at wherever Choice headquarters is.

Bill Frenn

I was astounded after coming here for years to discover that it's true what I've read on this site - you really can crawl over the wall into your neighbor's bathroom!

Blew my mind. I asked my friend looking at it if he thought he could get over. We weren't sure at first, but after getting up there it became clear to us that we could in fact get through.

See the things you learn on the internet.

darin b.

Seems strange to me that anyone can get into your room if they want just by climbing over the front door. I'm not sure how that's even allowed.

As it is, I packed lightly for a getaway, so I wasn't too concerned about it. The way it is, this place has ceiling tiles in it. You just lift up the tile and there's space above them that you can crawl through. Come to think of it, you can get anywhere in the hotel by crawling through the ceiling.

brynhoyt@yahoo.com