Once we got to the room we noticed that the toilet paper was a yellow color and had black mold on it! I called the front desk and they said they would send someone right up to change it! My husband & I went to dinner....when we came back it was still there! I had to touch the disgusting roll, walk it to the front desk and get a new roll! All he had to say was that he was embarrased! We have stayed here before but NEVER AGAIN! PAY ATTENTION TO DETAILS! It makes a big difference! Not a single apology! From a big chain like Holiday INN....I expected much more!
- Also Known As:
- Holiday Inn San Antonio Nw - Seaworld Area Hotel San Antonio
- Holiday Inn San Antonio Nw - Seaworld Area Hotel
- Holiday Inn San Antonio NW - Seaworld Area Texas
- Official Description (provided by the hotel):
- Welcome to Holiday Inn's first LEED certified 'Green' hotel! This is a unique property, utilizing the latest energy efficient technology and environmentally friendly materials available today. The property features a Sporting News Bar & Grill, a sports themed facility offering all major sporting events on the 14 flat panel TVs, along with a selection of 16 different beer on tap. In addition, the hotel has three pools (one indoor, two outdoor, including a kiddie pool) and a hot tub, along with a full service bar in the pool area. The guest rooms all have 32' flat panel televisions, pillow top mattresses, coffee makers, irons/boards and hair dryers. ... more less
- Reservation Options:
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