The Inn advertises that it is the only hotel on the beach in Newport. It does face the beach. The pictures on the web site, their brochures and even the room keys conveniently omit the large busy road that separates the hotel from the beach. Also, when we checked in, we were told our room was on the third floor. We were not told that once off the elevator, we had several very steep staircases to maneuver with luggage etc. Our room was in the annex - not accessible by elevator!! The air conditioning was loud. The bed was soooo comfortable, and the room nice and clean. They also provide tea and coffee throughout the day.

We should have read these reviews prior to booking....unfortunately we did not. We made reservations with no problems.; however, when we arrived we were told they did not have a room ready. then, after waiting almost an hour, we were told there was not a room at the inn available. the desk clerk offered a room in a cheap hotel 5 minutes up the road (further away from beach) -- with not real discount from available room rate ($10 from daily walk-in rate posted at desk).

They apparently screwed up 3-4 other reservations as well -- everyone was offered rooms below what they reserved. When a hotel screws up, they should make every attempt to make a customer whole. Instead, when I finally got to a "manager" I didnt even get an apology -- just take it or take a credit.

oh well. live and learn.

I have stayed at this inn several times and every time is better than the last. My room is always nice and cozy and the view is unbelievable. Yes, it is not ON the beach, but it is the only hotel in Newport that is across the street from the beach. It is a quick walk and is close the mansions and downtown. I would highly recommend this place to anyone I know.

Great hotel - very well placed for the beach & cliff walks/mansions etc..

Was unseasonably cold outside, but cosy inside.

Good breakfast - buffet style, all disposable plates etc seems wasteful, but saves washing up.

We had a 2 bedroom set up - great.