We just returned from a week at the Fairfield Long Wharf in Newport, RI. We have two small children and the two bedroom unit we were in generally worked out well for us. The kitchen area was small but adequate. There is a grocery store 5 minutes away, so you can shop and cook meals in the unit if you want, or explore the many (expensive) restaurants in the area.
The staff seemed somewhat inexperienced - although they tried to be helpful (difficulty giving directions to places that were nearby, for example). They didn't always answer the phone - even for incoming outside calls which was a little frustrating (people who were trying to reach us couldn't get through for an hour one day). The other thing that was a little weird was that there were no washers/dryers in the unit, but they did have a laundry room with 3 w/ds and one morning when we went to do laundry, the cleaning staff was using all of the machines to do their personal laundry.
The pools were nice and clean - indoor and outdoor, which was nice if you wanted to avoid some sun exposure.
The unit itself was pretty modern and clean. It had central a/c which was really nice, given how hot it was when we were there!
The location is good, although you aren't really near much of a view - it's across from the commercial wharf, but you are a block from the main street in Newport where there are shops, restaurants, etc.
There is a baseball stadium one block away which hosts a collegiate baseball league - we had a ball at a game one night - it's a truly old fashioned "Field of Dreams" kind of stadium.
There is a shortage of luggage carts to use to transport your luggage from your car to your room - there is no available assistance, so you have to do it yourself - and when we were checking out, it was basically "yeah, we don't have that many carts and there are 63 families all trying to check out at the same time."
One of our toilets broke while we were there (there were 2 bathrooms) and even after we called, no one came to fix it. Happily, it was something my handy husband was able to fix himself, but it seemed kind of ridiculous to have to do that.
Overall, we enjoyed our stay, but I'm not sure it would be worth the high prices they charge (we traded our timeshare for the week, so it didn't really cost us that much).












