I've been to Ruby's many times on business dinners and always loved it.
About a year ago a friend surprised me on my birthday. I thought I was being taken to a mexican restaurant up the street, but he walked down to Ruby's.
Full disclosure: In order to fool me, he was dressed in gym pants and a Wonder Woman tshirt. I was in business attire.
We were seated in a mostly-vacant back room then left alone for maybe ten minutes. We were ready to get up and leave when a young man got our drink order.
I don't know what it was about this guy, but every time we answered his question, he'd get this weird smile on his face like we said something funny. We actually got annoyed.
The food was great, but overly expensive like any other high-end steakhouse.
But because of the service we went to Morton's the next two times we wanted a great steak.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC