We booked this hotel at the last minute due to cancellation of existing hotel booking. We based our booking on the good reviews on this website. We were very happy with this hotel, however unfortunately, someone stole sentimental items from our room! When we raised this at the end of our stay (as we didn't realise they were missing until it was time to leave), the guy at the reception desk said 'what do you want me to do about it'. Which gave us the impression that he didn't care! We were very shocked by this response and it has definitely tainted our view of this otherwise great hotel.
Food was good, room was nice and modern (but it wouldve been nice to have a kettle), close to train station (1 hour to Barcelona, get off at the Catalyna station to catch the hop on hop off bus tour, which we highly recommend!). Small tip - the drinks at dinner are not free. The waiter came to our table to see if we wanted anything to drink and we ordered water assuming it was free (as the food was). This was not the case (our fault for not asking). Also, you have to pay to use the fridge in your room.
If you stay here, make sure you use the safe in your room and certainly don't assume you can trust the staff (especially based on the 'who cares' attitude we got at reception).
- Also Known As:
- Aqua Hotel Santa Susana
- Aqua Hotel Montagut Spain/Santa Susanna
- Official Description (provided by the hotel):
- A brilliant destination. Hotel Montagut Suites offers spacious, well equipped suites to provide you the comfort you deserve. Situated in Santa Susanna some 150m from the beach, it has a landscaped pool area, play areas for children as well as a well equipped MINICLUB and an outdoor garden area where endless fun can be had. Our beautifully constructed restaurant with glass surroundings which gives our guests the chance to eat in a truly special environment. Enjoy our vast, elaborate and extensive buffet. Guests can also enjoy the various facilities the hotel can offer situated around the main bar area which includes a quiet reading area, games area, wi-fi, and the opportunity to enjoy your favorite drink or cocktail on the terrace whilst enjoying the nightly entertainment. The hotel also has outdoor parking available. Dogs are allowed (max. 5 kg). Whether you are with your partner, family or friends ... Montagut Suites offers a kind, personalized service. You will enjoy a superb holiday. ... more less
- Reservation Options:
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