We came here as part of a group to attend a wedding at Banwell Castle. Although our booking had been made months before, the owner decided that she had double-booked one of our rooms and let it to someone else. This left two of our group without anywhere to stay at short notice. We felt that no real apology was made for this.
The owner seemed to pride herself on being informal, which made for a relaxed stay in some ways. However the bedroom I and my partner stayed in (a family room £100 per night) was stylish but unfinished-the four poster bed had no canopy, the shower was almost useless, the taps and the shower controls turn the wrong way and there is no lock on the bathroom except on the wrong side of the door. One window had no curtain so the light came streaming in to wake us up at dawn. Not good enough for the price.
Our party were also misinformed by the owner about the Elms being a short walk from Banwell castle. It is not. If you are going to a wedding at Banwell castle you will probably need to drive back to the Elms.
- Also Known As:
- The Elms Banwell, Somerset