We have just spent 5 nights at this hotel. Our room was clean and comfortable but rather small. However there was a lift in our wing.
The location is superb with a pleasant garden,outdoor pool and nice views.
However the standard of service was poor. The hotel appeared to be understaffed, as a result the the service was slow and erratic. On requesting a snack mid afternoon we were told that nothing was available until 6.30pm when the kitchen would reopen
The evening meals were excellent, well cooked and presented and the ingredients used were locally produced and very fresh.
Breakfast however was poor, no staff to replace items when they ran out and the choice very limited.
To obtain drinks on the terrace took so long that on one occasion we gave up!
We enjoyed our stay and the staff we met were pleasant. If you decide to stay there please allow plenty of time.
- Also Known As:
- Chateau Des Comtes De Challes Hotel
- Chateau Des Comtes De Challes Hotel Challes-Les-Eaux
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