My partner and I stayed for a week from 8th – 15th September 2011 at the Lassi Hotel. The hotel was lovely, our room was cleaned everyday, there was a variety of options at the breakfast buffet for everybody and the staff were very welcoming. We were really pleased with the accommodation and the location.
Only one point I’d state is that I e-mailed the hotel manager prior to our arriving, asking for a high balcony, for security reasons etc. When we arrived, he showed us to our room and said that he had read my e-mail and he hoped we’d be pleased with our room!!! However, we were allocated on the ground floor in the corner of the building!!! Not a problem! Maybe he didn’t understand my e-mail!! We didn’t have any contact with the staff, expect seeing them in passing, at breakfast etc, and they were always very polite.
Sadly, however, this changed on the day before we were due to come home. On our second to last evening, we returned to the hotel, and there was a stray dog outside the hotel, all curled up, fast asleep, not causing any problems at all. I am extremely passionate about animal welfare, so stoked the dog etc, the night porter was there and we had a quick chat to him and then we went to bed. During the week, there had been two other dogs on the complex, but they were in good condition so I thought they must be owned by the hotel staff. The next morning, I went onto our balcony, and the black dog whom I had befriended the night before, was curled up fast asleep just outside our room, very cute. We then went down to breakfast and sat outside on the sun terrace; the black dog was now on the top of the step by the sun terrace. Again, causing no problems, and was laid down, resting. Without any warning, one of the waiters/handyman from the hotel came outside and started shouting at the dog to clearly go away. The dog was extremely submissive, and rolled on its back. The waiter then kicked the dog in its ribs, the sound was horrific; the dog yelped, and then got up quickly, trying to get away from the man as he was charging after it. I was in shock, and nobody did anything. So I stood up and began following the dog, whom I found cowering outside my balcony, absolutely petrified. The man then picked up some fruit and starting chucking it at the dog, the dog just kept its head down, so the man walked over top the water hose, during which time I walked up to the dog and called it to come with me and I walked off with it down the road……then you get stuck as what do you do with a stray dog? I made a fuss of it and put down some meat (I’d taken some ham from our breakfast) put it down, it ate it and then started sniffing around, so I thought it would be safe to leave it. We headed back to our hotel, walked through the sun terrace where everybody else was still eating their breakfast, and noticed the nasty waiter was on the phone, the hotel manager didn’t make eye contact with us as we walked through the reception area. We went back to our room, and I went out onto the balcony, extremely upset by what I had seen. The black dog was again, outside our balcony, so I was just about to head back outside and I saw the nasty waiter coming back up the path, and a man with a dog lead walking towards him. They exchanged words and then called the black dog over; he ran over, the man put him on the lead and walked off. I was quite upset so I tried to follow him and see where he had taken the dog, but I couldn’t find him. I walked back into our reception and luckily our Thomson’s rep had just arrived so I spoke to her about what had just happened. She asked who it was that kicked the dog and I pointed him out to her…..I’m sure nothing would be done. We then decided there was nothing else we could do, so we left the hotel. On leaving, the man who had taken the black dog away, was now trying to catch one of the other dogs who were on the complex (who I’d thought lived there). I’m not sure if he caught them or not. All day, I was thinking about the black dog, what could have happened to him etc. I was really upset so my partner went to ask one of the female receptionists at the hotel who had taken he dog etc and she said the man would take him away and we wouldn’t see the dog again. My partner obviously wanted more information so asked her where the dog would be taken to and she said they take them somewhere where they feed them and look after them…….to this day, I’m not happy with that response and I’m following it up at the moment with some Greek Animal Charities. I just wish I had taken care of the black dog, but what do you do with a stray dog in Greece?
So, if you are passionate about animals, I wouldn’t recommend this hotel; I would have returned as the hotel was lovely, but definitely won’t be after this experience. I know some of you reading this won’t be bothered about what I witnessed, however I know a small percentage of you will be and if I can reach you guys and warn you, then the choice is yours. I understand and appreciate dogs/cats etc in Greece aren’t treated the same as we treat them, however, kicking and potentially harming an animal is inexcusable.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC