We have just returned from a 10 day stay at this hotel. It is located down the east side of the island, a car is a good idea as the complex is quite isolated, however there is a daily bus service. We were the only english people in the hotel, (there is also a sister complex opposite with a couple more english families staying there. The hotel it is frequented mostly by germans. The staff at the hotel speak mainly spanish/german but get by in English, they were very attentive, polite and pleasant. The whole complex is very spacious, lovely gardens, full activity programme, excellent swimming
pools, kids club, diving, sailing etc. Private beach, (black sand). Although the hotel was full it was very quiet, relaxing and calm. Food was buffet style, variable and plentiful. Unfortunately part of the time we there the main lift broke down, and the hotel is on a very steep incline, so many many steps to climb every time you left the room. The main water pipe burst leaving the hotel with no water for a day, and no hot water for 2 days, however the staff offered to transfer us to the other hotel either to a new room or just to shower! The bedrooms were very comfortable with excellent facilities including TV and mini bar (use as a fridge), hair dryer etc and cleaned daily to a high standard. Full balcony facilities with relaxing chairs and south facing so the sun most of the day. What more can I say, try this hotel if you want a calm relaxing holiday but consider hiring a car as you will need it to explore the lovely island.