We travelled as a couple in September - reading the reviews we were so looking forward to it. Such a disappointment. Firstly you are dumped by Thomson at the ferry and left to your own devices to get to the Hotel, no meet or greet or welcome drink, although girl on reception very friendly, no porter service either and we were 3 flights of stairs up!
Cleaners do a wonderful job, room kept spotless and clean towels every day and sheets every 3 days. No safe in the room though, you had to obtain from reception and also no towel service so make sure you take towels for the beach or you will have to buy them from the little shop at 10 euros each.
The location is very remote, not mentioned in the brochure, and unless you want to pay 10 euros each way for a taxi into Lixouri or catch the limited bus service from the Hotel you are really isolated. Nowhere to take a walk in the evening either as nothing about for miles except the beach and you can't walk far along that in the evenings. Luckily we were fortunate enough to be able to hire a car so did get round the whole island in a few days.
Food was really repetitive, salad bar very disappointing as no cold meats or fish to go with it, just feta cheese or pasta. Only one vegetable if you were lucky and few potatoes or rice, mostly chips. Staff in restaurant very disinterested didn't even say good morning, good evening, just standing around looking very bored waiting for you to finish your last mouthful before whipping your plate away.
Entertainment is dire - I have never seen anything so amateur in my life. Luckily crowd at the hotel were very friendly and we made some good new friends which made up for that.
Not enough sun beds round the pool, we had to get down early to make sure we could get one although the beach is lovely and we alternated.
Holiday was not a disaster, but not one of our best and I think this is mis-sold by Thomson. They should definitely ensure you are aware of the location.
Also a few people including our new friends struck down by a bad tummy bug plus one of the entertainment team, bit worrying.........
However, despite the negatives, the island is beautiful and we had quite a good time, would not go back though.
We were in block 200 which is away from the pool with the loud music, so if you want a quieter place...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC