Just had a FAB weeks holiday at The Lanzarote Princess. Have stayed there twice before but this time we felt it didn't have the usual WOW factor. Beautifully clean,most staff very pleasant when you get to know them, food excellent, rooms lovely,
BUT
Sun Beds - A lot of broken ones
Dining Room/Restaurant - Needs Bulldozing - Its like a Motorway Service Station NOT 4 Star Hotel Standard.
Other noticable annoyances are -
In the Hotel Information Book in your room it states amongst other things.
1. Do not reserve sub beds
2. Do not take food from the Dining Room.
Both of these things were happening. The food didn't affect us except we thought it was rude to do this. BUT the Sun Beds were reserved when folk went out for at least half a day consequently when we came back from our game of golf at 10.30am we couldn't find a sub bed to have a rest on.
IF this is stated in the Information then it needs to be carried out. It won't do anyone any harm ........ will it?
We will come back to the Princess maybe in a couple of years but in the meantime please do something with it (or reduce it to 3 Star) otherwise it WILL be the last time.

My wife, children and I have just returned from Lanzarote having spent a week staying at Lanzarote Princess Hotel. Let's deal with the good things first:

We stayed in a family room, although not recently refurbished, was large enough for a family of 4, was kept very clean and tidy by our maid. Our room, being on the ground floor, also benefitted from an outside terrace overlooking the pool complex. The pool complex is large set in mature landscaped grounds.

All the staff that we encountered were both helpful and polite.

The piano bar is a nice area to relax in and the music is great.

The hotel operates a strict sunlounger code. This prevents the overzelous holidaymaker placing towels on sunloungers to reserve them in advance. Any such items are swiftly removed. Sunlounger mattresses and towels are avaliable to hire.

The position of the hotel is very good. The main beach is a stones throw away.

Now for the not so good things:

The restaurant is vast with self service buffet style food. Evening meals are a complete bun fight. Too many people in one sitting, complete chaos from start to finish. Breakfast time is slightly more civilised, but only just. The food itself is low rent, but this is hardly suprising considering the amount of people being catered for.

We attempted to sample the childrens entertainment in the evening, however, the majority of the acts don't appear until between 9 and 10pm. Far too late for younger children.

A great pity that only the insane ventured into the swimming pool which is unheated and freezing. The sea is warmer.

We have to agree with other reviews, the hotel does have an exhausted feel about it. It certainly does'nt warrant it's current 4 star rating. 3 stars maximum would be nearer the mark. In the main reception area there is a wall with an array of certificates which have been bestowed upon the hotel. Perhaps the most telling thing about these is the fact that the last award dates back to 2003. We rest our case!

Just returned from lanzarote princess. We were lucky and had a nice room on first floor (not refurbished) overlooking the pool but many people had not so good rooms i.e. poor outlook and/or poor condition.
The hotel in general is not now four star and although it is clean and tidy it can be best descibed as "tired". We found all the staff polite and helpful and the facilities good from the library to the crazy golf. The pool area is spacious with plenty of beds(60c pp for mattress and towel). Entertainment in the evening was good with professional acts, the hotels own entertainment team and an exellent piano bar. The restuarant was disappointing, it needs refurbishing and was poorly organised and at times was more like a canteen but there was a variety of choices all edible ,but not four star standard.
The location is good for the beach, shops,bars and restuarants.
Playa Blanca is a nice clean town with good roads and pavements and all the amenities one needs on a holiday.
In conclusion many people we spoke to go there every year but admit that the standard has dropped in recent years.

We really enjoyed our stay at the Lanzarote Princess and would highly recommend it to other people. The rooms have undergone recent renovation and are of a extremely high standard: modern, clean and spacious. One of our two rooms had a problem with the toilet when we arrived, after informing reception, somebody from maintenance arrived and fixed the problem in 5 minutes, incredibly good service.

The restaurant is spacious and the food is good and varied, the carvery meat everynight is something I particularly enjoyed. The outdoor pool is really good, it is cleaned every morning and is very large. All the outdoor area at the back of the hotel is very nice.

I however do have three criticisms: entertainment was awful (people miming to original songs being playing over the speakers, which requires no talent) but this didn't concern me as we just simply didn't watch it, the corridors to rooms have not yet been updated and some of the carpets are wearing and the overall feel is quite old fashioned and the hotel doesn't look to attractive from the front. However, don't let these minor visual things bother you as the rooms and public areas are extremely nice, staff are friendly and the location is top notch.