My wife, children and I have just returned from Lanzarote having spent a week staying at Lanzarote Princess Hotel. Let's deal with the good things first:
We stayed in a family room, although not recently refurbished, was large enough for a family of 4, was kept very clean and tidy by our maid. Our room, being on the ground floor, also benefitted from an outside terrace overlooking the pool complex. The pool complex is large set in mature landscaped grounds.
All the staff that we encountered were both helpful and polite.
The piano bar is a nice area to relax in and the music is great.
The hotel operates a strict sunlounger code. This prevents the overzelous holidaymaker placing towels on sunloungers to reserve them in advance. Any such items are swiftly removed. Sunlounger mattresses and towels are avaliable to hire.
The position of the hotel is very good. The main beach is a stones throw away.
Now for the not so good things:
The restaurant is vast with self service buffet style food. Evening meals are a complete bun fight. Too many people in one sitting, complete chaos from start to finish. Breakfast time is slightly more civilised, but only just. The food itself is low rent, but this is hardly suprising considering the amount of people being catered for.
We attempted to sample the childrens entertainment in the evening, however, the majority of the acts don't appear until between 9 and 10pm. Far too late for younger children.
A great pity that only the insane ventured into the swimming pool which is unheated and freezing. The sea is warmer.
We have to agree with other reviews, the hotel does have an exhausted feel about it. It certainly does'nt warrant it's current 4 star rating. 3 stars maximum would be nearer the mark. In the main reception area there is a wall with an array of certificates which have been bestowed upon the hotel. Perhaps the most telling thing about these is the fact that the last award dates back to 2003. We rest our case!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
Probably not
I recommend this hotel for:
People with disabilities, Older Travellers, Families with Small Children
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, pet owners, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure