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Grecotel Amirandes: Traveller Reviews

TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 19 Reviews
5.0 of 5 stars
12
4.0 of 5 stars
5
3.0 of 5 stars
2
2.0 of 5 stars
0
1.0 of 5 stars
0
TripAdvisor Popularity Index:
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#2 of 124 hotels in Heraklion
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  • Address: Heraklion, Crete Greece
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Check Rates: £547 ($806) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Grecotel Amirandes

( 5-9 of 19 )
“Amirandes – the new flagship property of Grecotels”

Grecotel Amirandes

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4 of 5 stars
Sofia, Bulgaria
29 Jun 2008
2/2 found this review helpful

This is the newest property of Grecotels.
The resort is located in the North Crete, between Heraklion Airport and Hersonissos, in the village of Gouves.
The design of the resort is astonishing – all wood, stone and glass, very, very nice. The majority of the complex is on 3 floors, it have many lagoons, pools and water effects.

We stayed for 10 days in Amirandes family suite, with pool, which was very nice for my 2 and a half year daughter. The only minus I think is the too small bathroom, especially the toilet section (which also had no separate door) and the shower cabin was so small, so you can very hardly move inside. I believe that is the problem all around the resort.

The food in the hotel is fantastic, although quite expensive (the deserts in Lago di Candia restaurant goes for +20 Euro!), prices on which many of the Milano top restraints would envy.
However the quality of the food was without any compromise, even the Greek salad was made fresh with every single order. Our particular favorite was the Petrinus for the lunch, which served fresh lobster cooked as you like it (120 Euro per kg though), fresh fish, superb mussels (on a pan with wine) and shrimps… You can’t complain.

The wine is very expensive – the Amethistos (famous wine of Kosta Lazaridi from Drama) goes for 45 Euro, compared to 24-25 Euro you can order it in the best tavern’s in Northern Greece (Thessalonica, Kavala, Halkidiki).

The management of the hotel is striving to improve all the initial small problems (the resort is very young). The General Manager, the Food and Beverage manager are coming personally to every single table and are personally involved in the customer satisfaction to every single quest. It is normal for every new resort to have the so called “baby” problems I the beginning. For example one lunch our waiter has delayed our order, due to some misunderstanding and after we complained, the Food and beverage manager cancelled our bill plus he has organized a free dinner for us in the Blue monkey Asian restaurant.

The predominant customers (80 percent) are the rich Russian people, which I have nothing in mind, but you feel a little bit like walking around Moscow. Amirandes hired many, many Russian personnel, to accommodate the wave of the super rich Russians.

The beach in Crete is not so good, can not even be compared to the fantastic beaches in Northern Greece, I think Crete is a very overrated island. I’ve been to Greece 100 times, due to the proximity of my native Sofia, Bulgaria, and for example Sani Asterias Suites in Halkidiki is far better place to go.
The beach of Amirandes is stony, and not so good. At Euro 600+ per night this is definitely not a cheap place, the villas in Amirandes go for Euro 2000 per night. The pools are clean and maintained well, basically Grecotel do a lot of things for the maintenance, which is o.k. Special shout out to the lady Viara from the personnel which was in charge for the kids theater and Amirandes kids club, she is fantastic speaking 4 languages, the kids really adore her she is lovely (of course she is Bulgarian!!!)
If that particular trip was made only for the short travel time, because of my daughter, I would definitely go to other place like the Maldives or Malaysia or other place for much better value for money, better service and better beach.

In conclusion, Amirandes have nice design, clean, well maintained, excellent food, but still some small problems in the service and organizations and the rooms are small. The resort is very expensive (35 Euro for beef steak), so I like it but I’ll not be back. Maldives is so much better….

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ivo_k's Summary
Date of Stay: June 2008
Travelled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: 02 August 2006
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Most likely
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Great pool scene, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Beach / Sun
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Average price*: £547 (year-round)
“Outstanding hotel and stay”

Grecotel Amirandes

29 Jun 2008
1/1 found this review helpful

My wife and I spent a wonderful week in June in this hotel. Although located off the beaten track, we did not suffer from this because with a rental car other towns, beaches and sites are within easy reach.
The food in the main restaurant was very good, the service excellent and pleasant, and we were able to eat outside every evening. Breakfast food selection is equally very good with the usual major items being available and in particular my wife was very impressed with the selection of fresh fruit.
Our room was wonderful and quiet, located and the end of a corridor with loads of storage space and a large enough safe to store my laptop in it. We enjoyed a partial sea view, a TV in the room with a DVD player and one in the bathroom and an extremely confortable bed. DVDs and CDs are available to borrow from the library and free of charge. WiFi is available for a charge in every room, although the connection speed is somewhat slow.
It is true that the flight path for landing planes passes just above the hotel, but you may entirely disregard this, because Iraklion’s airport activities are very limited compared to other European regional airports.
There are, however, a few issues worth while pointing out:
- Local inhabitants tend to appear on the beach towards the end of the afternoon and make use of the hotel’s beach beds and umbrellas. Although the hotel has security personnel at the entrance, even the life guard on duty was unsuccessful in ensuring they would leave. All you need is a few billboards on the beach explaining that the beds are reserved for hotel guests only.
- The hotel provides quiet and non-disturbing entertainment on most evenings, either in the small amphytheater or on the patio adjacent to the bar on the ground floor. However, the only way to find out what the program is, is to look through the documentation in the room, which left most guests startled, since they didn’t even know this documentation existed, let alone the entertainment itself. A small board in the reception area every day would do the job much better to publicise the romantic saxaphone music or the Greek dancing

  • This TripAdvisor Member:
    • Liked — Views, confort, large room and bathroom, WiFi Internet access, food
    • Disliked — Small beach, local inhabitants using hotel beach facilities
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BelgiumSunseeker's Summary
Date of Stay: June 2007
Travelled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: 29 June 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, Great pool scene, tourists
I do not recommend this hotel for:
Young Singles, Families with Small Children, Families with Teenagers
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Great food / Wine
Was this review helpful? Yes No
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Average price*: £547 (year-round)
“what a wonderful hotel”

Grecotel Amirandes

4 Jun 2008
2/2 found this review helpful

my husband and i have just returned from this wonderful hotel!
we stayed for two very relaxing weeks. this is a very modern hotel only built last year, and i agree with other peoples reviews of it, the arcitecture is stunning! We had an ocean view luxury room which was very comfortable and spacious with a good bathroom containing a bath and seperate shower cubicle and even a t.v! The restraunts were very good with a good veriity of food.The breakfasts were particually good with a very good selection.The staff were very friendly and proffesional. I do think you need to hire a car as the shopping is not really within walking distance and also its nice to drive through the little villages.The beach is not the best but plenty of comfotable sun beds and shades for every one and even waiter service for food and drinks! The pool is indeed olympic size and lovely when lit at night in fact the whole hotel when lit at night is stunning. the entertainment was a bit hit and miss i think this needs improving .The majority of people staying there seemed to be german, Belgium and russian, not many english but everyone seemed to get on with one onother.All in all i would not hesitate to recomend this hotel to anyone that is looking for a very relaxing holiday at a very comfortable hotel with a good spa and treatment rooms and also an indoor pool.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Average price*: £547 (year-round)
“An OK 4* for the price of a 5*”

Grecotel Amirandes

4 Jun 2008

All the reviews were so good maybe, I was expecting maybe too much for such a new resort. Although I will start by saying yes the architecture, beach and the service was great and made the rest bearable. And my stay was a bit improved once they fixed; the sound in my bathroom, the broken mirror, supplied me with a blanket, properly shut the adjoining door to the next room. It might seem like 5* but that’s only on the surface; the holes in the bedspread, broken DVD player, the cheap finishing in the bathroom, and sloping bathroom shelves, small adjoining room they gave me (kids room) – which they did not change although I requested it, cheap doors and walls (making sound carry – which is the last thing you want in hotel catering for honeymooners). While the fruit and vegetables on the buffet were great, the fish wasn’t at all fresh; although you can splurge in their other restaurants where the food was pricey but mediocre. The lack of regard for guests; filming 1 whole night for a local movie, which was noisy to say the least, and catering for a wedding another day which was shut down the outdoor pool area for half a day – and kept the hotel awake all night.
While claiming to be a resort with spa, while they do offer massages and facials – the gym was a huge let down, only 4 cardio machines and some hand weights. Lost opportunity as they had a lot of fit people wanting to work out, but it was only 5 x 10 mt so was full with only 3-4 people – which was most of the time. Staff was super sweet but not at all knowledgeable about area or otherwise, but dealt quite well with the amount of complaints I heard around me. Shame as it really if had been done with better attention to details, and rooms properly checked before guest arrived, it could be a pretty amazing resort.

  • This TripAdvisor Member:
    • Liked — Architecture
    • Disliked — Lack of attention to details
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mikaela22's Summary
Date of Stay: May 2008
Travelled with: Solo traveler
Visit was for: Hobbies / interest / culture
Age group: 35-49
Member since: 02 June 2006
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Probably not
I recommend this hotel for:
Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Young Singles, Great pool scene, pet owners
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Spa
Was this review helpful? Yes No
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Average price*: £547 (year-round)
“Fabulous resort”

Grecotel Amirandes

20 May 2008
1/1 found this review helpful

*Architecture*
The architecure is what strikes you at first. The architects built the hotel like an ancient Cretan palace.
When you enter the lobby, you get a wonderful view on what they call the lagoon, a pool that seems to stretch into the sea. At night you can spot little stars shining through the water (like on the their official website pictures).
*Situation*
Not that bad, situated on a sandy beach, a bit far away from animation for those who love nightlife but you can take a taxi to Hersonissos only ten minutes away. There is also a bus every half hour to Heraklion and Agios Nikolaios. For our part, we rented a car for two days. Hertz is represented within the hotel.
*Restaurant*
The main restaurant (halfboard) is set around a beautiful pool, and located in 4 rooms but since the weather is nearly always warm enough in Crete, the guests can eat outside.
The are also other theme restaurants but we didn't try them (cretan, asian, italian,..). If there were a negative point it would be the fact that the food tends to get less hot when you finish choosing your dishes from the buffet. It might be due to the system used to store the food.
*Bedroom*
We stayed in a luxury bedroom, very wonderful, nicely decorated, with a bang & Olufsen TV. The room was spacious, with the bed facing the sea, the balcony railing was in glass so we could see the sea directly through it from our bed.
The bathroom was also very spacious with a separate shower cubicle
*pools*
A huge swimming pool is located near the sea and the beach.
There is also a inner pool (in the spa which we didn't try) which is free during the low season.
*Beach*
There were many loungers available though the hotel was full.
We didn't swim because the water was too cold at that time but the water seemed ok.

  • This TripAdvisor Member:
    • Liked — The wonderful architecture
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BelgianGlobeTrotter's Summary
Date of Stay: May 2008
Travelled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 25-34
Member since: 23 April 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Great pool scene, Families with Teenagers, tourists
I do not recommend this hotel for:
People with disabilities
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: £547 (year-round)

Reviews of Grecotel Amirandes

( 5-9 of 19 )
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Heraklion, Crete, Greece