We arrived at our hotel tired at night after a flight delay. We were booked into the castillo san Jorge which is one of 3 hotels linked together as a complex. The main reception was in the Antigua. We were given the key, loaded ourselves and luggage into the lft and got to the room to find it disgraceful, not cleaned after the previous occupants, rubbish still in room, beds not made etc etc. We stormed back down to reception, not happy bunnies. Receptionist very apologetic and proceeded to find us antoher room. Steve asked where there any sea views and we were told yes but it would cost us an extra 6 euros a night, which Steve paid. We stayed in the Antigua suites which is where the main activities are and the one bedded room was adequate for Steve, ben and myself. We only appreciated the view when it was daylight...perfect. We were fully inclusive which was our first time, and this worked well for ben who certainly got his monies worth from drinks and ice cream. Meals in the resturant were buffet style (Only two dining areas for A.I) buffet style meals were fine and plenty of choice and the snack bar did ore than ample meals throughout the day. All Inclusive stopped at 11pm then you had to pay for drinks etc. Entertainment was ok, a singer guitarist was very good and the snake man did a very entertaining show. The kids entertainer Oswald worked so hard with the kids and boy was he tall!!!! Pepe the evening chef was a miserable so and so scowling at me for putting my finger on the edge of a terrine to sample what it was. I held my hands up and apologised (Not good food hygiene I suppose) but he began to tell his colleagues and point at me and scowl.....not very professional making a customer feel like a naughty child!!!
Mercedes who worked in the snak bar and resrurant was so lovely and always so very cheerful. Hotel was very clean and the maids cleaned your rooms well. 3 fab pools to choose from and plenty of sun loungers. The Antigua pool overlooks the sea.
Caletta itself is only small with a manmade beach but has a nice promenade walk and harbour and plenty of bars and places to eat. The only trouble with AI was that you felt obliged to eat and drink there to get your "Monies Worth" but as Ben had made friends he was happy with the freedom of the complex. Would be happy to go there again, bet its very lively in the summer and very hot.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
Most likely
I recommend this hotel for:
An Amazing Honeymoon, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
pet owners
I selected this hotel as a top choice for:
Beach / Sun