We have just returned from a week at the Barcelo Puerto Castillo apartments - two adults and two children (8 and 10).
This was our first family holiday abroad, and we were uncertain of what we would find - having read reports of apartments with cracks and cockroaches !
We needn't have worried - I can honestly say that the whole family had a fantastic time.
On arrival the staff were friendly and welcoming. The apartment was clean, cool and well equipped - with lovely sea and pool views. The maid service came 5 days out of 7 (as promised) and changed bed linen twice. Bath towels were changed as required.
Our two children went to some of the kids clubs (you can choose to take part or not - at no extra cost) and had a great time. The kids club staff were excellent, making sure that the activities were fun for all and explaining games in several languages.
As we were half-board our breakfast and evening meals were in the hotel restaurant. These were buffet meals, and there was generally always something for everyone. There are also plenty of other restaurants within walking distance if you wanted a change.
Whenever I had a question to ask of the staff I always got a friendly, helpful reply - with a smile.
I would certainly go to this complex again - if I can have the same apartment - and I would not hesitate to recommend it to a friend.








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