We were very disappointed. Our room was not very clean, - we did request to replace the soiled blanket and another blanket was brought to us - not much better. Our beds were ready but not made - sheets were at the end of the bed - have never seen this before! Our toilet was leaking and when I talked to management about this I was told that it was not the toilet but the sink and they would fix it - it was not fixed during our stay and it was not the sink - it was definitely the toilet! We had the light in the bathroom go out which I reported to management in the early afternoon - they still had not arrived by evening (very difficult to shower in complete darkness) so my husband took a bulb out of one of the other lights in the room - but the light in the bathroom was rusted inside so it broke when being removed - luckily he had a headlamp and tools to remove the bulb! There is only hot water between certain hours for showers and even during those hours we experienced cold showers! The airport is very close and the planes start arriving around 6 am and it feels as though they are landing right in the room - so no sleeping in. We were told they had a satellite TV to watch World Cup - no TV. The front desk person Angie was helpful in many ways and I would like to acknowledge her efforts, but unfortunately, the rest of the experience was not condusive to a pleasant stay.






Rooms
Check-in / front desk




