We have just got back from a one week stay, all inclusive, at this hotel. The reception staff were rude and unhelpful. They charged us 50 euros in case we damaged the room...I questioned a few people who didn't have to pay this charge. We were going for a wedding so wanted to stay in a nice hotel, we saw this 4 star so thought it would be nicer, however as soon as they saw us, they seemed to look down on us (we are only in early 20s). We tried to eat in this restaurant, upon entering they ask for your room number and allocate your table. As I do all inclusives all the time, I have never had a problem leaving/re entering the restaurant. However, once they had marked you off the list, you could not return.
The food was undercooked, and smothered in sauce. With any buffet there should be a selection of meats...not at this hotel, only 2 meats were available. There was no structure to the buffet line, it was a case of grab while its there!...not what I expect from a 4*.
Upon leaving the hotel, the staff were still rude and very unhelpful. My partner paid for them to clean and iron a shirt for the wedding and came back rolled into a ball....for £4 euros just to iron it you'd expect it to be done.
The rudeness of the staff and the quality of the food meant that we only had 2 dinner meals and ate out the rest of the time.....waste of £1200 for the all inclusive!
- Also Known As:
- Best Western Zante Park Hotel Laganas
- Best Western Hotel Laganas
- Best Western Laganas
- Laganas Best Western
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