Spent a week in July with my wife and teenage daughter at the Doubletree having been here 2 years ago and again had a fantastic time. I booked two rooms and asked if possible to have one of them upgraded to a shared pool room. The hotel went over and above expectations and upgraded both rooms to the shared pool level which meant we just opened our patio doors and stepped right into the pool.
We didn't eat at the hotel preferring to go into Kardamena to eat but the buffet breakfast has everything you could want and we waited no more than 5 minutes for an outside table any morning. The staff in the buffet I found to be pleasant and helpful at all times.
I agree that having just one pool for a hotel of this size is not ideal but even having our own pool we still spent 2-3 hours a day on the beach just chilling out and watching the world go by.
I have read some reviews about the front of house staff not being the friendliest of people but I think that because there is such a mix of nationalities working at the desk there will be differences and I encountered both very smiley reception staff and not so smiley but nevertheless efficient staff at the front desk.
The one disappointment I have is the wi-fi is still very hit and miss but as a Diamond member I get it for free so cannot complain to much but would imagine paying 15euros a day might upset some people.
All in all a very enjoyable week and a special mention to the guys on the front door ( especially Andrew ) who work long hours running people and luggage back and forward all day but always have time for a chat.
- Also Known As:
- Helona Resort (Aka Doubletree By Hilton Resort Kos-Helona) Hotel
- Helona Resort (Aka Doubletree By Hilton Resort Kos-Helona) Hotel Kardamena
- Helona Hotel Kardamena
- DoubleTree By Hilton Resort Kos - Helona Kardamena
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hilton EMEA, Booking.com, Priceline, Travelocity, Tingo, HotelsClick and Hotels.com so you can book your DoubleTree by Hilton Resort Kos - Helona reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.