This hotel tries to accomplish too many things and, unfortunately, succeeds at few of them - restaurants, hotel, beach club, pool club, etc. The overall service, in particular, was nowhere near on-par of similar pricing on the island. The check-in/check-out was, in fact, fairly slow as echoed per previous reviews, but I'm in no hurry on vacation so not a problem. Had no problems with security either, though we were not trying to sneak in alcohol or otherwise violate fairly common-sense resort protocol.
The hotel itself is brand-new: a positive considering things like cleanliness of the pool, terrible when considering the training of the staff and fit/finish of the bathroom, for example, with a vent falling off the wall and basic ammenities missing: a bottle opener? (standard fare with a mini-bar). By no means 'vacation-destroying' items, but when considered in the general pricing of the hotel, certainly lacking in value. Training-wise, lots of odd nuances: Staff #1 "This bar is closed, you have to buy drinks in the restaurant" Ok, great, off to the restaurant then. Bartender: "This bar doesn't serve drinks, you have to go to [fill in the blank]" Wait, what? - those types of issues.
The main complaints are all service-related: excruciatingly slow beach-bar service, inattentive waitstaff, etc. The redeeming feature, however, are the day-beds available on the beach - note you do NOT have to be a hotel guest which is in fact my recomendation: stay elsewhere, pay the 7 euro per bed to chill on the awesome day-beds, and then pay the entry fare if there's a show you want to see - Swedish House Mafia topped the week. The parties are definitely awesome, but much better value proposition enjoying the beach-beds, paying the cover for the parties, and staying elsewhere. As is typical in Ibiza, if you can drag yourself out of bed early (say 9 AM), no problem at all finding either a pool-side lounger or a beach-bed. Party late, get up early, then afternoon nap it when the crowd shows up - that's how it's done. I will mention I speak fluent Spanish - the language barrier was not the cause of the service issues but rather a combination of new, inexperienced, inattentive, clueless, and just plain lazy/incompetent staff. Stay elsewhere through next season while they work out the service issues.
- Also Known As:
- Ushuaia Ibiza Beach Hotel Playa D'en Bossa
- Official Description (provided by the hotel):
- Ushuaia Beach Hotel is the ideal choice for those who come to Ibiza for the best beach & pool parties, with live performances of the top DJs in the world, the most exclusive day and night ambience in a modern setting, design with all kinds of comforts, luxuries, and VIP service.A totally avant-garde concept. A hotel with personality. Elegant and contemporary, minimalist decor and with details inspired by nature, with areas designed to seduce and arouse the interest of the senses to the different environments of the hotel. A unique and captivating holiday experience that surpasses the traditional and attracts those who want to forget worries and cares and experience new emotions in the heart of Ibiza. ... more less
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