to be honest, after great experiences in Hoi An and Hue before, the Nam Long Hotel was rather disapointing. We stayed there for two nights. As we booked the owner made clear thet the price would be 25$ a room in stead of 20$ due to the Vietnamese holliday (30 april and 1 may). I do not remember us saying something rude, or inapropriate, yet mrs Nga was rather reserved (or perhaps tired) when we arrived. We had to carry the heavy trunks to the 3rd floor all by ourselves. Breakfast was very moderate. The small room however was the cleanest we have seen in Vietnam, impeccable and the large balcony was great. Also the organisation of the trip to paradise cave was well organised and good value for its price. The airco was not functioning to well and with 40 to 45 ° outside it wasn't easy to sleep. We had to wait for a nightbus until evening and with the exceptional heat Mrs Nga proposed us to to keep the room for the afternoon, not forgetting to mention that she could do that for 10$, half of the normal nightrate. (There were almost no other people and special holiday rate for the 2nd night was very exaggerated as Viet Tourists had all returned home that 1 may, so she made it 8$ after discussing) Then she was proud to tell us that she would leave to Hanoi, leaving us with the staff that understood no English and couldnt handle visa payments, which meant that in the end we had to hurry to the center of the town (still 43 °) to get the money before carrying or heavy luggage 3 floors down. Luckily after seeing my disappointment and my sweat Mrs Nga sister offered me to use their bike (for free!). The 2 small bottles of water that were standing next to the minibar however were charged ( for the very first and only time in Vietnam). So Nam Long was a bit of a weird experience, Mr Ho and Mrs Nga being friendly and helpful but above all calculating all the time. The hotel was ok, perhaps the best in town, but not at all worth its 25$. A bit of concurrence would do no harm here. One exception : the very best thing about the hotel was "Mua", the non english speaking girl, that did all the work day and night, that helped us out with everything and even managed to find and bring us cold beers in Dong hoi which is a rarity in this 43 ° town. She was a sweetie!
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