Booked hotel through the travelrepublic website, booked the flight seperately. Very flexible on dates, booked for 9 nights all inclusive for £600 - bargin.
There is one big pool, one smaller pool and two childrens pools. Biggest pool is slightly heated but once in the water neither were particularly cold, in fact been to other Canary hotels which had much colder pools.
Food was fine, buffet style with just one main restaurant, the is also a poll bar which sells Burgers, Pizzas etc, which you have to pay for. Similar food was offered everyday, but there was a large choice so we didn't get bored with the selection. Drink was available all day long, beer was ok, white wine ok, rest of the spirits good and measures were very good. Coffee, tea, hot chocolate available all day in pool bar, free for everybody.
We had apartment 1308 which was right outside the smaller pool. It was a two bedroom apartment with lounge and kitchen. Maid came everyday but one and the apartment was very clean.
Didn't have a car and didn't not need one, taxi was 10 euros each way from the airport. Went on the Grand Island Tour trip, quite expensive at 58 Euros each, but in our opinion well worth it, especially the volcano part. Bus stop a minutes walk from hotel and Spar right outside as well as a couple of good bars with Sky TV to watch the footie. Nice beach three minutes walk away and for those that want to watch the planes land, its a twenty minute walk to the airport along the seafront.
Would have given 5 out of 5 but for one problem - lack of information from the main desk. There were a lot of roadworks along the seafront (didn't cause much inconvienance) which resulted in buses not using the normal route, the nearest usable bus stop was a ten minutes walk away but nobody told us this so we ended up waiting for a bus that never came. There was also no information of our A.I. entitlement. We assumed that the pool bar was included but to our cost we found it was not after getting a bill for a pizza and two burgers, which we would not have had if we had been informed as we would have eaten in the restaurant. It wouldn't take much to provide some sort of information pack. When we arrived, about 21.30 we were told to hurry to the restaurant as it was about to close, then when we returned we were just given our key and a rather rubbishy map to find our apartment.
All in all we had a very nice holiday.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Families with Teenagers
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine