Myself, my husband and my 21 month old daughter stayed at the apartments for 2 weeks in April and had a fabulous time.

We had a 1 bed apartment overlooking the pool which was spacious and clean. Maid service was 4-5 times per week but if you wanted this more regularly you just had to ask.

The pools were lovely and around the pool areas were cleaned thoroughly every morning. We never struggled for a sun bed but you may in peak season.

The staff were very polite and helpful and spoke very good English.

We never ate in the restaurant as we booked a self catering option but they seemed to do a different theme each evening from seafood, to steak, to oriental etc. and it smelt good!

They had a mini disco each evening from 8pm which my little one enjoyed very much before bed time and then there was entertainment in the restaurant each night but we never stayed for this as we wanted to keep our daughter in her normal bedtime routine.

The apartments are on a bit of a hill but we walked up and down 2-3 times a day with the buggy and found it ok. Elderly or disabled travellers may not want to stay here for this reason.

The only down side I have on the apartments is that the walls are paper thin. I had read reviews saying this before we went and purposely booked a top floor apartment but it made no difference as we had the family from hell below us and you could hear every word they were saying until they finally shut up around 2am, but from speaking to other travellers it would appear that we were just unlucky as they had quiet neighbours and did not experience the same problems!

I must mention a restaurant on the seafront called the Bistro Royal. We ended up eating there most days as our daughter refused to eat anywhere else. The food was excellent, the staff were amazing and could not do enough for us and our daughter (i.e. if something not on the menu they would go out of their way to get it for you or change pizza topping etc). and on the last evening of our holiday they clubbed together to buy our daughter a camel teddy bear and gave us a bottle of wine on the house. I would go back just to see them again! If you are looking for somewhere to eat you must try this place.

Overall, fabulous accommodation, weather, food and could not have been happier.

My husband, daughter and I are just back from a fantastic weeks stay in the Cinco Plazas. We booked last minute but were not disappointed.

We stayed in a 1 bedroom apartment which overlooked the pool. The apartment was kept very clean and I was impressed how spacious it was. Clean towels 4 times in the weeks and maid 5. I was very impressed that the maid even cleaned our dishes for us. The rooms have no air conditioning but do have a rather large fan which can be turned up high. We did not feel the need for air con as it was cool at night and even turned the fan off when going to bed. The only down side to the room was that the beds were hard. My husband liked this but I have to say it was like sleeping on a bed on concrete.

The pool area was great. My daughter played in the pool from morning til night. Very clean and even slightly warm!! There were enough sunbeds for a April visit but think it would be a tight squeeze in the peak season. You can hire cushions for the beds at 5euros for a week.

Reception staff very welcoming and friendly.

Great location, just down a short hill to the main strip of Puerto del Carmen.

Would highly reccommend this apartment. We are going back next Easter!

We've just returned from a week at Cinco Plazas . The apartments are lovely, probably the biggest apartment we've ever stayed in. There was myself and my husband, our two children and my mum. We had a two bedroom apartment just away from the top pool (No.1228) and it was huge. Two really good size bedrooms both with built in wardrobes, two massive balconies, one at the front and one at the back and a clean kitchen with everything you could need (kettle, toaster, microwave and all the utensils) The bathroom was also a really good size with a bath (not very common abroad, but fantastic if you've got kids!) and a shower over it. I have to say though, that we did have a few cockroaches in the apartment. I think they were getting in under the front door, there was a fairly large gap there. When I realised how they were getting in I put a blanket against it when we went to bed. They were my only problem throughout the entire holiday - they really make my skin crawl!

The complex itself was nice, really clean with a choice of three different pools as well as a kiddies pool. We tended to say at the very top pool which was much quieter than the main pool. We never had any problems getting sun beds, probably because the weather could be a bit indifferent in the mornings, but even when the sun was blazing come lunchtime there was still never any rush to get to the pool, there was always lots of beds still piled up. The food at the pool bar was nice, we had lunch there a couple of times but most days we tended to walk to Netto just next door and get a warm baguette and make lunch at our apartment.

The apartments are on a fairly steep hill but it wasn't a problem for us, even pushing two buggies up and down. I did find it easier to walk in the road at the steepest point because I found the pavement could be a bit slippy, depending on the shoes!

Puerto Del Carmen is a nice, family friendly resort with lots of places to eat and have a drink. We did try a couple of the Lani's restaurants (there were 5 of them along the strip) but to be honest they were probably the worst meals we had all week, and the service was not too impressive either. We did love La Dolce Vita though and went back there on our last night, it was that good! There was a cocktail bar on the corner, to the left of La Ola (I can't for the life of me remember what it's called!) but the cocktails in there were lovely, it was just a really nice place for a drink. My only very slight gripe with the resort is that there are lots of arcades with all the little rides in them and if you've got kids it ends up costing a fortune!

Overall our holiday was great and we would defiantly go back to the resort and the apartments.

I stayed at the cinco plazas apartments with my husband and 18 year old daughter from the 19/12 to 02/01.

When we arrived at the apartments we were greeted by the friendly reception staff who effectively checked us in and gave us a map to find our apartment which was fairly easy to find even though trying to find it in the pouring down rain however there was no need to worry about the weather as from after that it was sunny from then on although quite chilly on a night time so i would reccommend that if you go at this time of year you do take longish pants and a light jacket for the night time.

The apartments were extremely clean and modern. They where very central to all the restaurants and bars up a slight hill which wasnt really that bad at all. The walls are quite thin in the apartments and you can hear every little thing from the other apartments although this wasnt really that much of a problem. There was everything that you could need all the utensils, microwave, toaster, and coffee maker. They gave you a complementary bottle of water left in the apartment and washing up liquid. There is a tv in the apartment which you can get some free channels on and some which you have to pay for 1 euro for an hour.

There were three pools but we just stayed round the one closest to our apartment but any activities which where going on was around the biggest pool. The pool area was very clean and there was a man who came each morning cleaning the pool. In the first week that we were there getting a sun bed wasnt a problem and there where stacks of sunbeds which were not used however in the second week it got much busier and as soon as the sunbeds where unchained at 9am everyone darted out and one day when the sunbeds did not get chained up people where out at 7.30 reserving their sunbeds so i think it was a good thing that they were chained up. The sunbeds also were not very comfy but there were cushions which you could hire from the hotel supermarket for a euro a day or 5 euros for 7 days and a 5 euro deposit per cushion.

The entertainment at the apartments isnt so good but alright for families with young children and the children during the day seemed to love going to the kids club skipping there and back.

Puerto del carmen had a lot of variety. On my first night i decided to try new world chinese as so many people had recommended it but i found it rather dear and small portions we later on into the holiday found the slow boat the third chinese this was much better a lot cheaper and big portions and really friendly staff and we would highly highly recommend this.
We would also recommend the galleon jj they do really nice english breakfasts and was great for watching the football. Golden corner was also great for massive cocktails with all the trimmings and the food there was delicious. La dolce vita is really nice for pizzas, pasta, steak ect with very friendly staff and we liked this restaurant so much that we went here on christmas day. Cafe la ola had a really nice setting and was great for a drink. In the old part of puerto del carmen which was about a 20 minute walk there was a very nice restaurant there called puerto bahia with delicious fish dishes and in a lovely setting.

For new years eve we went to titty trollops a drag show in lanzarote this was a fantastic night and very highly recommended the only problem with it was it was a very small venue and people were packed in like sardines which was very uncomfortable. New years eve in lanzarote was fantastic with a live band playing in the street and everyone dancing and fireworks at 2 am it was brilliant a lot better than anything ever experienced in the UK.

The cinco plazas are the perfect place to stay for families or couples young or old and i would recommend to everyone.