when we arrived at the hotel it was late and we were allocated a room above the bar and on with a view obstucted by trees. we went to the reception who graciously reallocated us a room with sea view on a quieter wing at no extra charge. the reception staff was always very professional and eager to help.

room was clean but a bit dated. could do with revamp. breakfast had a lot of choice but had to make sure we went early as on some occasions, food was just about warm.

although hotel is just opposite beach, the hotel pools were a bonus. very clean and well attended to.

all in all a pleasant stay but nothing special. not sure 4 stars is appropriate due to decor of rooms. Also no coffee or tea making facilities in room which was a bit of a let down, Cabs to center of town were very cheap and the hotel was always on hand to order them for you.

Stayed at this hotel and sister one on many times but never again at the Beatriz Playa, this hotel has went big time downhill although not the rooms, still clean comfortable rooms and of course location is great.Pool bar closed in evenings not good, but having breakfast and watching cockroaches crawling along table cloths downstairs at breakfast and at dinner is too much,not only our table but I counted six tables across from me with cockroach or two crawling.
The hotel managemant has to be aware that we the customers and those of us in the travel & hotel industry do not find this amusing or do we accept any excuses unfortunate but i cannot recommend the hotel any longer until this situation is improved and will advise others to avoid this hotel for the one reason and that is cockroaches in food areas, shame used to be excellent.

Overall we found this hotel fine we were expecting the worst given the reviews but were pleasantly surprised. We paid 686 euros & for that got accommodation and full board including all alcohol beverages. you wouldn't get any accommodation for two people for a week in Ireland for that price

Pros
friendly staff if you are friendly
great value for money
hotel has lots of facilities incl doctor
As described
lots of activities to do in hotel included in price
spacious clean room (3062) lovely seaview

Cons
Buffet mealtimes very clinical no atmosphere
Room in need of interior decorator witha bit a colour coordination!
twin beds in nearly all rooms unlikely to get double bed in a double room even upon request
airplanes wake you up just after 8 am and continue spoardically throught the day until about 11pm ( 4km from airport)
few rough looking clientelle around
evening shows more suited to day-care centres for the elderly
Doctor charged 125 euros 85 for visit & 40 for injection!!

We chose this hotel because of good value I wouldn't choose all inclusive again as it's a bit overwhelming I think apartments are better idea and you can choose times you want to eat

Beatriz in Playa is really a 2 *. The Beatriz in Teguise looks a lot more like you would expect a 3/4 * to be. The Beatriz Playa is a massive hotel and has a kind of Butlins feel.

If you would like to experience high quality Spanish / Canarian food, you will not find it here. They have the all inclusive deal which lots of Brits choose, the Beatriz really does not have to worry about the qulaity / freshness of the food served. There are however some decent places to eat nearby. Cable TV is in German and Spanish. No Internet connection in room. All Rooms have a decent view of see. Hotel is very dated, however location is excellent.

If I had booked this Hotel as a 2 *, I would have been very pleased.