My wife and I, both around 60 years of age, stumbled across this hotel for a weeks winter sunshine break. And what a stroke of luck it was booking this hotel. On the entrance to the hotel there is a Rotary International sign which, whilst not being a member, gives a general indication that the hotel will be reasonable. Other reviews descibed the hotel as dated, and whilst this is true in some respects, it now has the feeling of a traditional hotel with traditional standards, sucha s being shown to your table by a waiter and not allowing beach style wear in the restaurant. PLEASE DON'T CHANGE IT. The Reception Staff were curteous, helpful and friendly and the hotel was very clean with daily cleaning of the rooms and service areas. The Restaurant gave an exeptional choice of food which was plentiful and of a high standard with a considerable number of choices from it's buffet style serving areas making us spoiled for choice at each meal. The nightly entertainment consisted usually of a two piece "band" and an hours interlude by a cabaret act. The entertainment was varied and interesting and usually of a good standard. The hotel offers a considearble range of facilities, three pools, tennis, pool, table tennis,TV lounge, smoking terrace and smoking room and being situated right on the beach, arrangements were made by the hotel staff for games such as archery, boule and others on the beach on a daily basis.
All in All, I would highly recommend this hotel to any one, perhaps the younger element may want more "night life" than is offered her.

Having stayed at many 4 and 5 star hotels all over the world, including H10s, to say that this is four-star hotel is really stretching the imagination. (Maybe a 3*)(With a following wind)

Upon arrival I was amazed to find no one to help with the luggage, no one at reception and when we did attract someone’s attention we were informed that the room would not be ready for an hour or so (We arrived at 1.30pm). Two hours later we found our room complete with sea view (Had to argue about that even though we paid the premium). The smell from the bathroom was appalling; we were informed that it was due to the recent rains???? Whets that all about?? In fact the whole hotel stank of fish and rice, (I know its popular in Spain) the furnishings were run down and repaired badly, Beds very uncomfortable and the bathroom only just adequate, at least the shower curtain was clean.

We stayed on a half board basis and wish we never had, everything is buffet, shocked to see elderly and infirm people wandering around with boiling cups of tea and coffee, after the first diner service, (A rugby scrum and very limited choice and zero service)(breakfast is no better, possible worse), we decided to eat out every night, Average bill £45.00 quite expensive after 6 nights, and we had to run the gauntlet of touts every night.

All in all, a very poor hotel, badly in need of major renovation, it is about 30 years old and looks it. Shabby, down at heal, and the service is pathetic, reflecting the overall feel of the place, Try and get someone to bring you a drink at the pool or in a lounge, not a chance....

Location is good, easy walking distance to numerous bars and eateries, would we go again?, a definite yes but not to this hotel, Not even to visit a friend...

after,staying 1 week at this hotel,i can only say it was the worst hotel ive ever stayed.the only good thing was the location.the food was so bad we had to eat out every day.on arrival 1 of the beds wasnt clean,and had to have it changed.even to get room service was a problem.this hotel is defintely not a 4 star,it needs a good refurbish.and last but not least we had a bottle of aftershave,that we had bought for a present,taken by the cleaning staff.my advice to anyone thinken of booking this hotel is dont.

Stayed at the H10 Gran Tenerife from jan 5th for a week.
On arrival to the hotel me and my boyfriend pulled up outside the hotel and first impressions were quite good. Once you step inside and see all the swiss pine and outdated furniture, i then started to wonder what our room was going to be like.
Service at check in was very standard and we was up in our room within 5minutes, we stayed on the 9th floor which made us think we would get excellent views. The room was small, very basic and the furniture had not been changed in 30 years as you could tell by its standard. The balcony looked right onto the back of other hotels, no sea view but we expected not to get one as we only booked for standard room.
The hotel in general was quite big and there were differant areas to which you could sunbathe in the day, or if u fancied the beach that was just a short walk from the side of the hotel, bearing in mind u had to pay 4 euros each for a bed.
Our board basis was on bed and breakfast and boy was we glad we didnt go half board after eating the breakfast every morning, there wasnt the greatest deal of choice and if u wanted a fry up u would be very dissapointed with the choice, me and my partner ended up sticking to cereal and toast every morning which we got sick of after a week, we even ended up missing the breakfast a couple of mornings it was that bad.
Anyhow enough of the boring complaints away from the hotel we did actually enjoy the holiday. We ventured out everyday and went for walks when it was cloudy, which was everyday in the afternoon. We ate out at a couple of nice restaurants, italian, chinese, spanish and ending up spending quite a small fortune.
We only had one night in the las americas centre, veronica's which we didnt like at all, we found it to be very dingy, dirty and just full of drunken kids. Instead we went to a couple of karoke bars, went to watch a comedian which was hillarious, a must see. We also went up to los cristianos a couple of nights were we had friends staying and i must say i much more prefer to stay up there if we go again.
It was our 7th visit to tenerife and we always go in the first week of jan but this year was just so dissapointing for accomodation and the weather. I would recommend before staying in this hotel of any other for that matter, that you do your homework and read up on it before you go, or you might be quite dissapointed like we were.
sian and paul, (23) Manchester