Stayed at this hotel with my 78 year old mother and 15 year old daughter and after reading some of the reviews we were expecting the worst, instead we were very happy with the accommodation. My mother had a lovely room to herself with a balcony and was only 2 doors away from us. The communal areas were all clean and inviting and the rooms were the same. Though the reception staff could have been happier, the restaurant staff were all wonderful but the buffet could have been laid out better and the food a little hotter.

My daughter had a good time in the three wonderful swimming pools which were kept clean at all times.

The only negative comment I would make is that my mother has walking difficulties and found the steps down the the beach area difficult so I would not recommend this for disabled people.

My wife and I, both around 60 years of age, stumbled across this hotel for a weeks winter sunshine break. And what a stroke of luck it was booking this hotel. On the entrance to the hotel there is a Rotary International sign which, whilst not being a member, gives a general indication that the hotel will be reasonable. Other reviews descibed the hotel as dated, and whilst this is true in some respects, it now has the feeling of a traditional hotel with traditional standards, sucha s being shown to your table by a waiter and not allowing beach style wear in the restaurant. PLEASE DON'T CHANGE IT. The Reception Staff were curteous, helpful and friendly and the hotel was very clean with daily cleaning of the rooms and service areas. The Restaurant gave an exeptional choice of food which was plentiful and of a high standard with a considerable number of choices from it's buffet style serving areas making us spoiled for choice at each meal. The nightly entertainment consisted usually of a two piece "band" and an hours interlude by a cabaret act. The entertainment was varied and interesting and usually of a good standard. The hotel offers a considearble range of facilities, three pools, tennis, pool, table tennis,TV lounge, smoking terrace and smoking room and being situated right on the beach, arrangements were made by the hotel staff for games such as archery, boule and others on the beach on a daily basis.
All in All, I would highly recommend this hotel to any one, perhaps the younger element may want more "night life" than is offered her.

Having stayed at many 4 and 5 star hotels all over the world, including H10s, to say that this is four-star hotel is really stretching the imagination. (Maybe a 3*)(With a following wind)

Upon arrival I was amazed to find no one to help with the luggage, no one at reception and when we did attract someone’s attention we were informed that the room would not be ready for an hour or so (We arrived at 1.30pm). Two hours later we found our room complete with sea view (Had to argue about that even though we paid the premium). The smell from the bathroom was appalling; we were informed that it was due to the recent rains???? Whets that all about?? In fact the whole hotel stank of fish and rice, (I know its popular in Spain) the furnishings were run down and repaired badly, Beds very uncomfortable and the bathroom only just adequate, at least the shower curtain was clean.

We stayed on a half board basis and wish we never had, everything is buffet, shocked to see elderly and infirm people wandering around with boiling cups of tea and coffee, after the first diner service, (A rugby scrum and very limited choice and zero service)(breakfast is no better, possible worse), we decided to eat out every night, Average bill £45.00 quite expensive after 6 nights, and we had to run the gauntlet of touts every night.

All in all, a very poor hotel, badly in need of major renovation, it is about 30 years old and looks it. Shabby, down at heal, and the service is pathetic, reflecting the overall feel of the place, Try and get someone to bring you a drink at the pool or in a lounge, not a chance....

Location is good, easy walking distance to numerous bars and eateries, would we go again?, a definite yes but not to this hotel, Not even to visit a friend...

after,staying 1 week at this hotel,i can only say it was the worst hotel ive ever stayed.the only good thing was the location.the food was so bad we had to eat out every day.on arrival 1 of the beds wasnt clean,and had to have it changed.even to get room service was a problem.this hotel is defintely not a 4 star,it needs a good refurbish.and last but not least we had a bottle of aftershave,that we had bought for a present,taken by the cleaning staff.my advice to anyone thinken of booking this hotel is dont.