My family and I ( husband and 13 year old daughter) Just returned from our 10 day stay at the Iberosar Lindo. We had read all the reviews and pretty much accepted that you cannot please all of the people all of the time. With that, we entered our adventure.

The hotel grounds are nice, but nothing to write home about. We have seen much nicer in many other locations. The resort is large, but not too large to were getting to one place to another will require too much time and effort. The maps they provide you and the directions are so inaccuate, you are better off asking other guests to get you to were you need to go. And leave plenty of time to make it to your destination because I guarentee you will get lost at one point.

The rooms were nice, but as with anything, many things needed to be serviced . I pretty much desided after the second attempt to get the refridgerator fixed, it was better to fill the ice bucket and put the drinks on ice. Beds were firm and pillows not the ones from home, but this is a hotel and you cannot expect everyone to like the same types of beds.

The pools were nice, the lazy river needs to have the jets turned on so you can actually float down it .

The food was actually better then we expected. The buffet in the am get boring very quickly, but the restaurants were really good. We liked the Steakhouse and the Japanese as well as the Mexican. We were told we are able to utilize all the facilities from the other two surrounding Iberostar resorts, but this proved to be difficult. We wanted to try the Brazilian from the Del Mar and it took 4 days to get a confirmation. When we did finaly get the reservation, it was for so early in the evening we had to rush from the tour we returned from to make it .

The shoiw in the evening were entertaining, but then again, it is really to only source of entertainmnet in the evenings so you really had no choose.

I found the staff to be hit and miss on friendly and helpful. Some acted as if they wished they were anywhere but there assisting us. A handful stood out as friendly and helpful.

The Star Friends staff tryed to entertain you , but in the case of Enrique who does the water areobics, he seems to be bored and never once did this man smile. Hard to get motivated when he is continually looking at his watch praying for it to all end. They pretty much did the same activities daily, with no change so it got old pretty quick. The pool games once a day were fun, but some of them get out of control and dangerous, so be careful and watch the little kids. I would not recommend the water polo for them at all. My daughter got crushed continally and the satff does nothing to bring it under control.

The resort lost power several times while we were there, but had it restored fairly quickly. Again, just another adventure shopping in the market place by the glow of the vendors lighters and cell phones made for a memorable experience

In closing , our advise is to take it with a grain of salt. Do not let the many little things that can go wrong ruin your trip. Your are there, so make the best of it . I would not recommend this facility, but if you have already booked it , make the best of it , you will enjoy yourself if you take the right attitude with you

Me and my husband and two boys age 7 and 10 just came back from this resort and loved it. My 7 year old love the kids club. Some of the things they did were alittle kiddie for him but he did the events that he enjoyed. My 10 year old was alittle to old for it. He really enjoyed the pool games with the adults.
I just really wanted to write because I had read alot of the reviews before I left and was alittle scared reading some. I don't know what people expect out of a vacation but if you are looking for a wonderful staff (hard working), beautiful scenery, decent food, and beautiful beach then you have picked the right place. My only complaint is that the drinks aren't top shelf liquor but at the same time do you really want a bunch of out of control drunks walking around? Not me. I thought this was a great resort. I would go back in a heart beat.
And none of us got sick from the water or food.

We stayed for a week at the Lindo after "upgrading" from a suite at the Beach to a standard room at the LIndo.

We were given a 1st floor room that was covered in mold around the ceiling. We continually asked housekeeping to clean our room. Our 3 1/2 yr old daughter ended up in the infirmary after coming down with a bad respiratory illness (possibly due to room conditions). We were moved to a different room at 10 PM but were in a completely separate building from the rest of our group. The other two families had mold in their room as well so after 3 members of our 9 person travel group complained to the management regarding the state of our moldy rooms, we were all upgraded to 2nd floor suites at the Lindo. The management also sent us a bottle of wine as an apology as well which was nice. We checked in on Saturday and were moved on Monday.

Check in, check out and making dinner reservations were a PAIN. (the "system" was down on our second day making it a challenge to make dinner reservations)

There were also some fellow travelers who allowed their children to swim naked in the pool and literally eat off the buffet tables so that was gross. When we saw that family come, we went elsewhere.

The resort is very pretty, overall. The playground at the kids club is very nice and the kids loved watching the 8:00 kids show. The lobby bar was nice-- especially the AC! Our wait staff in the buffets and reservations restaurants were good as well. The service was spotty but the staff who were friendly were great! The food was okay-- the buffet dinners were actually pretty good but we enjoyed the Japanese Steak House the best and the regular steak house the least. Seafood restaurant (salmon) was a hit with our group as well.

The beach was fun but if you want to take the Hobie Cats out you need to make reservations in the AM. Due to weather we were unable to take out anything other than the kayaks. Bring some cash to the beach if you want to purchase anything from the people roaming about trying to sell jewelry, blankets and sun glasses. A $20 cab ride to Playa Del Carmen is a good idea as well for those who like to shop. The lazy river and wave pool were a hit with our group as well.

The wildlife around the resort was very entertaining as well. (after you get over the fact that they are EVERYWHERE)

My husband and I traveled to Del Mar for our honeymoon in 01 and loved it. We were disappointed in this hotel, unfortunately.

We just returned from a trip to the Lindo - we are a family of 4 with a 14 year old and 12 year old. While we made the best of it, maintaining the motto "a bad day at the beach is better than a good day at work", this property is not worth the money they charge.

If you haven't booked yet, look elsewhere! If you have, make the best of it by enjoying the beautiful pools and grounds and taking the opportunity to lose a few pounds by not over-indulging in food and getting a lot of exercise walking!

Specifically: we did not expect much in the way of quality food, and got what we expected! I had gone with the idea that we would avoid eating fresh fruit and vegetables to minimize the chances of getting sick. But we found the sauces used in cooking the meats to be inedible, so relied on the plain foods like bread, cheese, fruit, etc.

There is only one beer - Dos Equis on tap, served warm. It was fun at first but got old quickly. We did find Corona in bottles in the Brazilian restaurant on our last night and it was served cold. We enjoyed a few and tipped heavily! Our travel agent told us there would be at least one American beer but there was not.

To call the beds firm is an understatement - even the kids complained they were not comfortable. The pillows are about as comfortable as towels. If you can take your own, do so!

Pack a hairdryer if you need it to style your hair - the ones in the rooms are awful and get too hot to touch if you leave them on for more than a few minutes.

Most of all we were appalled by the lack of caring and service exhibited by front desk staff! We had questions, and they brushed us off without really answering. They NEVER followed up on our inquiries regarding A/C not working, hair dryer in one room not working, TV not working, finding the shuttle schedule....we plan to write a letter to Iberostar Corporate because I can't believe that the owners of this hotel want their front desk staff to be so careless.

I speak limited Spanish, and tried to converse with them using written Spanish at times because I am better at it...the night manager laughed and then mocked me in Spanish to the other employees.

Needless to say, we will not visit an Iberostar again.

In spite of this, we refused to have our vacation ruined and really did enjoy the gorgeous weather, pool, and grounds!

Had I paid less, I would have taken the careless staff more "in stride" but I expected to be treated better given the high price. I have no idea how this property got its rating!