We stayed here in September 2011 and there was a large group of us who had different experiences and opinions on the hotel. Hotel was spotless in communal areas and pools are lovely and not overcrowded at all. Sunbeds did get busy but we never had an issue obtaining one. Plenty of areas to choose from and also the small beach area to use.The issue with the swimwear discolouration was annoying but when given a proper wash on arriving home all our items returned to normal colours!!! We travelled with children and there were plenty of parasols avalable to offer shade to the little ones.
The food selection was pretty good and I think most people would be able to find something they like. Plenty of fruit and salad available which was nice in the hot weather. We always asked for a bottle of water with our meals and then took this away with us as the bar charged for bottles of water as it is not included in all inclusive deals.
Our room was large and clean although we had a hole in the ceiling where they had miscut the light holes and we did have a problem with ants in the room. The bed was comfortable but we were dissapointed to find our room had two single beds pushed together instead of a double. free safety deposit box and towels changed twice a day. The hotel also provides pool/beach towels which saves space when packing!!! The fridge is a good size and very handy and the balcony was a good size. Our view was not great though and our bottom floor room had no balcony wall so children could run out as there was no confined area. We ended up not using this area because of this and the hotel were unable/unwilling to help us with this issue which was dissapointing.
The bar selection is fab and cocktails are lovely. All inclusive ends at 11 and at times the staff tried to stop us ordering double amounts of drinks for after this time but they were not very successful in this!!
I would definately recommend the hotel but would not say it was 5 star. It was also not particularly well suited to children as there was not that much for them to do. Entertainment team were very friendly but it would have been nice if there was a bit more variation. Also the entertainment and kids club etc are away from the main hotel area which was a bit of a pain at times. Taxi's are easily available if you fancy a change of scenery and they are reasonably priced. Local bus is cheaper and nice as you can see more of the local areas.
- Also Known As:
- Eleon Grand Hotel Tragaki
- Eleon Grand Resort And Spa
- Eleon Grand Hotel
- Eleon Grand Resort & Spa Zakynthos/Tragaki
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