We booked this hotel primarily because it had a squash court & decent sized swimming pools. Unfortunately the squash court was out of action for the whole of the week we were there & there didn't seem to be any definite date of when it would be ready. We also tried to use the squash facilities at a nearby hotel but these were also out of action.

Plus points
the welcoming drink was a nice touch
as was the complementary bottle of wine & fruit in the room.
pool v. clean & beautiful landscaping around.

Minus points
drinks expensive-no atmosphere in bar
poor animation-trying to please all
breakfast -v difficult to get our table laid & tea & coffee brought to us.
evening meal-poor service by waiters for drinks & clearing table
food average

Having said all this, it was still a relaxing holiday but could be improved

WOW! We were due to stay in the apartments but were transferred to this wonderful hotel on half board,(what a result.)
From the moment we walked into the reception area to the moment we checked out we felt like royalty,we were totally spoilt.
We had two rooms for our family of four which did'nt have very good views, but had connecting gardens which was great.
The maid came every day,the rooms were very clean with mini fridge but no tea or coffee making facilities.
The most beautiful thing about this hotel is the fantastic gardens and two large pools. The food was good ,plenty to choose from including sparkling wine for breakfast. when we stayed we had no problem finding sun beds by pool,mainly couples and family's with younger children staying so nice and quiet. It's a short walk to the beach and harbour with plenty of places to eat and drink.
We really fell on our feet being transfered which may reflect in this great review,had we paid the hotel price we maybe would'nt have been quite as delighted.

My family and I have just returned from a one week half-board stay at the Cordial Mogan Playa booked through First Choice.

Despite night flights and arriving at the hotel at 3:00 the welcome was friendly and efficient. The reception area is very impressive with a high stained glass central dome with bridges, waterfalls, streams and fountains, clock and bell tower all inside the building. After a simple check-in we were taken to our two adjacent rooms which we had requested but were not guaranteed by First Choice. This was nice to know that we would all be close.

The rooms are very well appointed. They each had two single beds which were put together to look like a double. They were simple to pull apart slightly so that our teenage boy and girl didn't feel like they were sharing a bed.

Each room had a TV with a mixture of channels (typically English channels are generally news or Eurosport though). A small balcony with chairs and table and drying rack overlooked the gardens and pool area. Each room also had a fridge (you have to pay at reception for a key to use this though) and a safe (also local charge made). The rooms have aircon; a couple of arm chairs; table; fruit, wine and water on arrival; modern bathroom with overbath shower and a vanity door to the toilet. The hallway to the bedroom has a separate door to isolate the bathroom and cupboards. The rooms are decorated to a high standard and are very clean.

The hotel grounds are beautiful with plants, shrubs and trees labelled like a garden centre. There are two large pools, each very similar with a bridge across them and served by bar/restaurants at each. We never had a problem finding four sunbeds together and these always had a parasol nearby. The sunbeds have really thick and comfortable cushions too. You also get a clean poolside towel every day per person so you don't need to take your own beach towel. The artificial sand around selected areas of the pool was more like decorative pea gravel so a little hard on the feet, but it looked good. There are plenty of paved areas though too.

There is also a spa on site but we didn't use it because the weather was good and the pools themselves are so nice.

We were half-board and breakfast and dinner were taken in the main restaurant. These are both buffet style, but the choice is vast and the chefs cook breakfast items and meat and fish in front of you to order. We were very happy with the food. If a dish was starting to look empty it was quickly taken away and a full replacement quickly put out. The breakfast pancakes were our children's favourites and I particularly liked the fish. The evening meals were in two sittings, but there was never a feeling of being rushed. You can even have Cava at breakfast - limitless bottles out to serve yourself.

The animation team were around but never intrusive. In fact my son who hates kids clubs loved the activities on offer. We did several tennis sessions, football, target shooting, table tennis and loved it. When we were there only about four or five guests took part in the activities so it was very friendly and fun.

There is also a "night club" with evening entertainment. To be honest this was the only negative thing about the hotel. When we were there the entertainers were pretty dodgy and they should look at getting more variety. The trio were hopeless, but it kept us amused laughing at how bad they were, but some people seemed to like them - each to their own!

Mogan itself is quiet - not much night life in April, but OK to wander down to the marina in the evening. Not like the other in-your-face resorts on Gran Canaria. However, after a day by the pool and eating later in the evening we were so chilled out we didn't want to party all night.

There is a small shopping development opposite the hotel (only a few units open) with a decent underground supermarket - ideal for stocking up your in-room fridge.

All in all, if you want a high quality relaxing holiday, then the Cordial would be an ideal choice.

Lovely hotel, deceptively large, great pools with plenty of sunbeds. Rooms spacious with a balcony but the shower over the bath was a nightmare as it kept flooding the floor. A walk-in shower would be a great asset as I dont think that many people have a bath on holiday. Lovely cacti gardens and a generally well laid out hotel. Unfortunately the food is a big let down for this hotel. The only hot food was the eggs cooked while you waited - fried, omelettes and pancakes in the morning and the steak, other meat and fish in the evening and the soup. The buffet style catering was warm to cold and very disappointingly, tinned and very overcooked vegetables. Most of the food was very bland and if you didnt like the mojo sauce, everything pretty much tasted the same. The best things on the buffet were the salads. We actually found a microwave in the restaurant two days before we left so we would have used that if we had known earlier.
Some of the restaurant staff were abit surly and I think that they could have done with a few more people to help clear tables. The hotel was about half full when we were there so heaven knows what it would be like when it gets to peak season.
We would go back again but only if the food improves. Good location to go out of the hotel into Puerto Mogan as it is a very pretty harbour and a big choice of restaurants. We had a bit of trouble getting through the security doors out of the hotel with the swipe keys but somebody told us not to put them near mobile phones as it deactivates them.