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Cordial Mogan Playa: Traveller Reviews

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  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 136 reviews
136 Reviews
5.0 of 5 stars
83
4.0 of 5 stars
30
3.0 of 5 stars
15
2.0 of 5 stars
8
1.0 of 5 stars
0
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#1 of 4 hotels in Puerto de Mogan
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  • Rooms: 487
Address:
Avda de los Marrero 2
Playa de Mogan
Puerto de Mogan 35138
Spain
Check Rates: £144 ($287) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Cordial Mogan Playa

( 25-29 of 136 )
“what a farce”

Cordial Mogan Playa

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2 of 5 stars
lutterworth
14 May 2008
3/5 found this review helpful

When we arrived we were so impressed with both the buildings and the gardens and thought we had chosen very well for our relaxing holiday. We were very wrong. The best service we had was the porter taking us and our luggage to our room. We arrived mid afternoon, dressed for dinner (they have a dress code, no shorts, flip flops and no t shirts ) and we felt decidedly overdressed. The layout of the restaurant was not well thought out so the fish was one side and meat on the main grill. It was a free for all as the queue for the meat got in the way of the veg and salad so everyone pushed you out of the way with no apologies, the grill chef almost threw the meat at you, one time my steak (I use the term steak loosely ) was thrown at my plate slid off the edge, picked up off the counter and put back onto the plate. The Maitre D was a waste of space, never did he help anyone trying to find tables, he would just shrug his shoulders at you.
The hotel was described as best for adults, but it was full of toddlers and extremely loud and noisy, we had families all around us shouting, screaming and crying till very late into the night and moving furniture all hours ,some at 2am, Why.
We asked to be moved to a quieter part of the hotel and was told the hotel was fully booked and there was a waiting list of people trying to move rooms, doesn't this tell you something is not quite right, and why did they not question why anyone would want to move rooms. After our rep pressed them they offered us a room with no view and no guarantee of any peace.
We found out that the appartments next to the hotel were unfinished and anyone booked into theses had been upgraded to our hotel and given tea and coffee making facilities and free excursions for their inconvenience but what about those of us that had expected a 4*PLUS HOTEL and got a 2* experience. We got a flight a week early to escape the mayhem. It was definitely overrated, overpriced and not up to our standards.

  • This TripAdvisor Member:
    • Liked — gardens
    • Disliked — service , dining room, and entertainment
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kazzac's Summary
Date of Stay: May 2008
Travelled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 50-64
Member since: 14 May 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
Great pool scene, Families with Small Children, Families with Teenagers
I selected this hotel as a top choice for:
Beach / Sun
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Average price*: £144 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“A relaxing week in the sun”

Cordial Mogan Playa

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4 of 5 stars
Guildford
12 May 2008
6/7 found this review helpful

My wife and I as with another reviewer were booked into the appartments but as they were unfinished we agreed to go half board in the hotel itself.

Either a lot of people were on trips during the day or the hotel was far from full. There were no problems getting a sunbed during the day whatsoever. People were turning up around lunchtime and still finding plenty to choose from. Being in a valley the sun doesn't really hit the pool areas until 10am - so we took the opportunity after breakfast to go to the Dino's supermarket (turn right out of reception 3 minute walk) and stock up on cold beer, wine & water which we then kept in a cool bag (either bring your own or buy one at the supermarket) and it lasted us most of the day by the pool - Most drinks at the pool bar were expensive, although at 5 euros each the cocktails were pretty good and the measurers very generous. The fridge in our room didn't have an ice compartment, nor did the lock work. Before paying for the fridge up front check first as it may already be open.

The food in the hotel was excellent, so much so that we didn't eat out once. Breakfast was 7.30 - 10.30am. We went to the gym first (no treadmill and limited weights) and got there about 9.00am most mornings - the selection was huge fruit,yoghurts, fry up, omlettes & crepes cooked to order, cold meats etc. etc. No doubt it is frowned upon but many people including ourselves made up rolls & took fruit for lunch and no one said anything.

Dinner is in two sittings 6.30pm or 8.30pm - the later slot appeared to have considerably less younger children at it and were mostly couples / groups of adults. Again the selection was huge and no limit to how many times you could go back for 2nds / 3rds!!

After dinner we tended to go back to our room and only went to the bar on our last night as we were flying out late at night and had checked out - the entertainment was dire (a poor man's Butlins) and again, the drinks pricey.

The hotel itself was superb, very clean with lots of interesting unusual features. We have teenage kids and had they come with us they may have found it a little quiet. Would recommend pool 2 - the one furthest from reception if you want peace and quiet - it was mostly couples / groups of adults. Pool one seemed to have more families around it.

Morgan itself was very small & quiet. we only vetured into the port (no more than a 10minute walk - if that using the back gate) on a couple of occasions. The beach attracted mostly locals at the weekend - it is also very small and not very good for swimming.

In conclusion a great holiday & a great hotel.

Warning we paid around £250 per head (for the appartments) where as most around us had paid £500 - £600 per head per week. More if they were in a suite. If the hotel was full and all the appartments were up and running & all using the same facilities it might have been a different story.

  • This TripAdvisor Member:
    • Liked — Cleanliness
    • Disliked — no tea / coffee making facilities
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GusandJen's Summary
Date of Stay: May 2008
Travelled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: 12 May 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
Most likely
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers
I do not recommend this hotel for:
Young Singles, Families with Teenagers
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
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Average price*: £144 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“If You Can Get A Good Price Fantastic Week In The Sun!!”

Cordial Mogan Playa

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5 of 5 stars
Portsmouth
11 May 2008
5/5 found this review helpful

Very short and sweet review for you I'm sure you don't need a life story here!

Great hotel, fantasitc setting in resort of Puerto Mogan (known locally as Little Venice as it is all set on canals in and around the port). There are loads of cobbled streets and dozens of restaurants to wander round in the evening.

If you're looking for nightclubs and all night bar action, you are looking at the wrong resort big time! There is evening entertainment on stage at the hotel every night from 10pm. However, it is laughably bad, I mean really really bad! Fun for a while tho...

Food is a buffet for breakfast and dinner. If you're staying half board, you have two sitting times 6:30 or 8:30. You are allocated a sitting for your first night depending on what is busy that night. However, you can change your sitting time if you wish (contrary to what other reviewers have said on here). I would recommend going for the later sitting as if you go for the earlier sitting, you have to be out of the restaurant by 8pm. The later sitting has no other diners afterwards so you can take as long as you like. The quality of food is great at breakfast and average at dinner. You will be able to find something for everyone.

We hired bikes from the hire shop down the road from the hotel as it is cheaper than the hotel. What wasn't made clear is that any road out of the resort is on a very steep incline. It is very difficult and dangerous to cycle as the road is a thin, windy road up a mountain. It is fun but really hard work, you have been warned especially as none of the locals seem bothered about driving sensibly.

We booked the self catering apartments but unfortunately, they were not ready. Howver, we were upgraded to the hotel. The apartments are nearly finished but I would recommend double checking where you will be staying if you have booked the apartments.
.
Swimming pools and jacuzzis are great. Shooting, tennis lessons etc are on offer. Great staff, great rooms. Be aware that a double room will be 2 single beds puxhed together. Maid service is excellent, daily towel change, rooms serviced every morning without fail.

Sun loungers can be a bit of a battle in the mornings. YOu can go out at 8 AM only to find that there are loads of towels down reserving loungers already!!

I would really recommend this resort. Shop around on price, we found places quote very different pices for this resort. If you are after nightclubs and bars this is not the resort for you. However, if you want a pretty resort, plenty of restaurants, friendly locals and a great hotel, then this is the one for you.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JIB&CO's Summary
Date of Stay: May 2008
Member since: 14 October 2006
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Average price*: £144 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Perfect for a Spring getaway!”

Cordial Mogan Playa

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4 of 5 stars
Manchester, United Kingdom
10 May 2008
4/4 found this review helpful

My partner and I stayed at the Cordial Mogan Playa at the end of April and we absolutely loved it! I booked last minute through Airtours/Thomas Cook and even though it wasn't the cheapest, the service we received from our rep and the hotel staff was excellent and definitely value for money. From the moment we arrived and were greeted with a glass of bubbly, which we drank in the impressive foyer, we knew that we had made the right choice of hotel and resort.

As other people have said, the rooms are lovely, clean and comfortable. The pools are great for chilling out in (the second pool closer to the blue building seemed warmer than the one by Reception) and we never had trouble finding sunloungers. The gardens are lovely and you can walk through them to cut out having to walk down the baking hot promenade to get to the town. The gate is right at the bottom of the hotel complex - keep walking past the blue building and then go down the right-hand side of the church and you should find it! If you want to find out more about the hotel, the staff do a free guided tour of the buildings and gardens (it was on Tuesday morning when we were there).

We thought the food was excellent, with plenty of choice for even the fussiest eater. The only disappointing night was Chinese night, which was Friday. If we'd have known, we'd have swapped our tea for dinner and eaten by the pool at lunchtime that day. The hotel was quite quiet so the restaurant wasn't full, meaning that we could sit wherever we wanted each night. It was lovely sitting out in the conservatory in the evening, but a shame that this is the smoking section.

We usually spent the evening in the Bar Fataga - we weren't really that bothered about the evening entertainment so we sat at the bar. The imported drinks are quite pricey, but this is holiday so why not give something else a go?! The cocktails (about 5 Euros 80 each) were lovely (give the Brandy Alexander a go) and the local liquers delicious! For just 3 euros 25 you can get a Crema Ron Miel (creamy honey rum) or a Crema Bienmesabe, both of which taste better than Bailey's! The weather was lovely and warm all week and we took advantage of this by going to the 8.30pm dinner sitting. This meant that we could make the most of the early evening sunshine by sitting out on our balcony with a tipple bought from HiperDino across the road.

It upset me a bit to read some of the previous reviews where people have complained about the hotel being overcrowded. My advice - if you want peace and quiet then don't travel during the school holidays!

Out of season Puerto Mogan is a reasonably peaceful resort, but it is quite expensive. A glass of coke, on avereage, will set you back about 3 euros. The beach is quite small but seemed clean and the water wasn't too cold (although I didn't go in any deeper than my ankles!). The town is pretty as a postcard and has lots of charm and character and seems a world away from your typical tourist resort.

We made the most of our stay and took the bus up to Las Palmas, which is a fabulous, cosmopolitan city with lots of shops and historical buildings to visit. We also took the boat from Mogan to Puerto Rico, which is worth the return fare (although the journey itself is a lot better than the destination!). Back in Puerto Mogan, try and find the time to climb up to the mirador viewing point (head right after crossing the little bridge near the beach and then meander your way through the old town. We got a bit lost but a group of friendly locals pointed us in the right direction, which is basically up!). The view from the platform over the town and out to sea is breathtaking.

The only downside was that the hotel had decided to address the issues of the gravel round both swimming pools whilst we were there, which involved builders scraping away and laying cement throughout the week. When we told our rep she immediately went to reception and we were able to move rooms.

All in all, a lovely relaxing holiday in a great hotel. We'd definitely go back! Writing this has made me feel all nostalgic - I wish we were back there now...

  • This TripAdvisor Member:
    • Liked — The individuality of the hotel buildings
    • Disliked — The buidling work going on round the pools!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabarella's Summary
Date of Stay: April 2008
Travelled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: 03 May 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Older Travellers
I do not recommend this hotel for:
pet owners, Families with Small Children, Families with Teenagers
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: £144 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Cordial Mogan & Puerto Mogan”

Cordial Mogan Playa

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4 of 5 stars
Greater Manchester
30 Apr 2008
6/6 found this review helpful

The Hotel......

There are lots of reviews on this site about this hotel, all of which are probably quite accurate for different times of the year, so I will let them paint the picture for you. Also the photographs on here are a very good reflection of what it’s like. Overall, it’s a nice hotel. If you want my advice, swop the buffet dinner for lunch by the pool, its 3 course - soup or salad, followed by a choice of fish or a meat dish and then ice cream. Get your voucher from reception each morning or check out the menu and if it looks ok, make your decision from there. We like to dine out in the evening. I’m happy to spend most of the day at the hotel by the pool, but I need a bit of atmosphere in the evening, and the hotel lacks in this area. Quiet is fine but everything is based in the hotel itself, no poolside entertainment or open air bars.

Do yourself a favour and don't fall into the trap of getting a few drinks and putting it on your room tab, its VERY expensive and the hotel is banking on you not noticing how much you have spent until you check out. A gin and tonic and a large beer is almost 10 euros!

There are 2 supermarkets very close by - a Spar towards the harbour and a Dino in the shopping centre opposite which has a bigger selection and prices are pretty much the same. Get yourself a bottle of your favourite tipple and have a few drinks on the balcony after a day by the pool, then head off to the harbour for some tapas (ask at "Zoo" for the Tapas platter. It’s not on the menu but its enough for 2 and its the best tapas I’ve ever had!!! It cost us 17 euro and its worth every penny!) or to any of the harbour side restaurants for some of the biggest prawns you will ever see, honestly they are more like Lobsters! Its not a large harbour, and its by no means cosmopolitan, more rural and comfortable. Although the standard of the restaurants is fantastic! We had several of the best meals I have ever had on holiday. Also try Qui Tal (?) which is almost in a tunnel just off the harbour (the wine bar with the leather sofa's outside). The waitress is called Nicky, and she is bonkers!! Beautiful Michelin quality food! The house wine tends to be Torres, which is very nice, we buy it from Tesco's over here when we get back. Also Fustino is very nice as well.


This is our second visit to Puerto Mogan. Last year we stayed in Melonares at the Lopesan Gran Costa Melonares (I think it may have a slightly different name now), and visited Puerto Mogan for the day by bus. As Melonares is a small but wonderful resort and as Puerto Mogan had been very busy on our trip we decided to return this year for a week to soak up a bit more of the evening atmosphere. We realised the first evening that it’s busy during the day as most of the people are day trippers from neighbouring resorts. The small harbour is very pretty, with colonial style buildings and masses of flowers. However, when the day trips have departed, its very quiet. Maybe different later in the year, but even so, don't go expecting much night time company, most of the restaurants and bars are empty (ish) by 11.00. Don’t get me wrong, we enjoyed every evening we spent there, we can always find something to chat about and as I said, the hotel had little to offer anyway.

Ive asked around and if its your first trip to Gran Canaria and your looking for a 4 star plus hotel in a friendly, classy resort then have a look at these hotels:

Villa Conde 5 star - Out of this world
Gran Costa Melonares - Have a look at my review form last year if you think it maybe helpful.
H10 - Ive not been but loots very nice from the road, right next to the golf course in Melonares.
and of course Cordial Mogan Playa.
Keep your eye out for a deal on either of these and you wont go far wrong.

The Riu in Pueto Rico maybe a nice hotel but its in Puerto Rico and that’s all I can say about that one! In fact, in my opinion stay away from Puerto Rico, Playa del Ingles, Maspalomas TOTALLY unless you enjoy the commercial centre and tacky night clubs.

Gran Canaria is not the prettiest island I have visited. Its Hot most of the year so it has an Arid, dry, barren landscape. The coast is rocky and there are few sandy beaches. It really is all about the weather in the winter season. I wouldn't go in summer. However, Puerto Mogan is a little bit of "real" (erm) Spain on what is otherwise a very repetitive coastline.

The transfer from the airport varies from 45 - 75 mins, so be aware. Quite a few guests’ chose to prebook a taxi with their tour operator. Unfortunately they were still waiting in reception when we left and arrived after we did at the airport. Not sure it’s worth the extra money, especially both ways. Maspalomas and Melonares is approx 25 mins depending on amount of drops. probably 10 mins in taxi.

I hope this has filled in a few of the gaps for you. My advice.... if you looking for some winter sun in a nice comfortable hotel, you won't be disappointed. Go and recharge the batteries, take a good book, relax and enjoy!

  • This TripAdvisor Member:
    • Liked — Tropical Gardens, pool, weather!!!
    • Disliked — Lack of atmoshere in the evening - no pool bars etc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Handybolton's Summary
Date of Stay: April 2008
Travelled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 25-34
Member since: 09 March 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
Most likely
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, People with disabilities, Older Travellers, Great pool scene, Families with Small Children, tourists
I do not recommend this hotel for:
Young Singles, Girlfriend getaway, pet owners, Families with Teenagers
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: £144 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Cordial Mogan Playa

( 25-29 of 136 )
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Cordial Mogan Playa Address

Avda de los Marrero 2 | Playa de Mogan, Puerto de Mogan 35138, Spain