When we arrived we were so impressed with both the buildings and the gardens and thought we had chosen very well for our relaxing holiday. We were very wrong. The best service we had was the porter taking us and our luggage to our room. We arrived mid afternoon, dressed for dinner (they have a dress code, no shorts, flip flops and no t shirts ) and we felt decidedly overdressed. The layout of the restaurant was not well thought out so the fish was one side and meat on the main grill. It was a free for all as the queue for the meat got in the way of the veg and salad so everyone pushed you out of the way with no apologies, the grill chef almost threw the meat at you, one time my steak (I use the term steak loosely ) was thrown at my plate slid off the edge, picked up off the counter and put back onto the plate. The Maitre D was a waste of space, never did he help anyone trying to find tables, he would just shrug his shoulders at you.
The hotel was described as best for adults, but it was full of toddlers and extremely loud and noisy, we had families all around us shouting, screaming and crying till very late into the night and moving furniture all hours ,some at 2am, Why.
We asked to be moved to a quieter part of the hotel and was told the hotel was fully booked and there was a waiting list of people trying to move rooms, doesn't this tell you something is not quite right, and why did they not question why anyone would want to move rooms. After our rep pressed them they offered us a room with no view and no guarantee of any peace.
We found out that the appartments next to the hotel were unfinished and anyone booked into theses had been upgraded to our hotel and given tea and coffee making facilities and free excursions for their inconvenience but what about those of us that had expected a 4*PLUS HOTEL and got a 2* experience. We got a flight a week early to escape the mayhem. It was definitely overrated, overpriced and not up to our standards.

My wife and I as with another reviewer were booked into the appartments but as they were unfinished we agreed to go half board in the hotel itself.

Either a lot of people were on trips during the day or the hotel was far from full. There were no problems getting a sunbed during the day whatsoever. People were turning up around lunchtime and still finding plenty to choose from. Being in a valley the sun doesn't really hit the pool areas until 10am - so we took the opportunity after breakfast to go to the Dino's supermarket (turn right out of reception 3 minute walk) and stock up on cold beer, wine & water which we then kept in a cool bag (either bring your own or buy one at the supermarket) and it lasted us most of the day by the pool - Most drinks at the pool bar were expensive, although at 5 euros each the cocktails were pretty good and the measurers very generous. The fridge in our room didn't have an ice compartment, nor did the lock work. Before paying for the fridge up front check first as it may already be open.

The food in the hotel was excellent, so much so that we didn't eat out once. Breakfast was 7.30 - 10.30am. We went to the gym first (no treadmill and limited weights) and got there about 9.00am most mornings - the selection was huge fruit,yoghurts, fry up, omlettes & crepes cooked to order, cold meats etc. etc. No doubt it is frowned upon but many people including ourselves made up rolls & took fruit for lunch and no one said anything.

Dinner is in two sittings 6.30pm or 8.30pm - the later slot appeared to have considerably less younger children at it and were mostly couples / groups of adults. Again the selection was huge and no limit to how many times you could go back for 2nds / 3rds!!

After dinner we tended to go back to our room and only went to the bar on our last night as we were flying out late at night and had checked out - the entertainment was dire (a poor man's Butlins) and again, the drinks pricey.

The hotel itself was superb, very clean with lots of interesting unusual features. We have teenage kids and had they come with us they may have found it a little quiet. Would recommend pool 2 - the one furthest from reception if you want peace and quiet - it was mostly couples / groups of adults. Pool one seemed to have more families around it.

Morgan itself was very small & quiet. we only vetured into the port (no more than a 10minute walk - if that using the back gate) on a couple of occasions. The beach attracted mostly locals at the weekend - it is also very small and not very good for swimming.

In conclusion a great holiday & a great hotel.

Warning we paid around £250 per head (for the appartments) where as most around us had paid £500 - £600 per head per week. More if they were in a suite. If the hotel was full and all the appartments were up and running & all using the same facilities it might have been a different story.

Very short and sweet review for you I'm sure you don't need a life story here!

Great hotel, fantasitc setting in resort of Puerto Mogan (known locally as Little Venice as it is all set on canals in and around the port). There are loads of cobbled streets and dozens of restaurants to wander round in the evening.

If you're looking for nightclubs and all night bar action, you are looking at the wrong resort big time! There is evening entertainment on stage at the hotel every night from 10pm. However, it is laughably bad, I mean really really bad! Fun for a while tho...

Food is a buffet for breakfast and dinner. If you're staying half board, you have two sitting times 6:30 or 8:30. You are allocated a sitting for your first night depending on what is busy that night. However, you can change your sitting time if you wish (contrary to what other reviewers have said on here). I would recommend going for the later sitting as if you go for the earlier sitting, you have to be out of the restaurant by 8pm. The later sitting has no other diners afterwards so you can take as long as you like. The quality of food is great at breakfast and average at dinner. You will be able to find something for everyone.

We hired bikes from the hire shop down the road from the hotel as it is cheaper than the hotel. What wasn't made clear is that any road out of the resort is on a very steep incline. It is very difficult and dangerous to cycle as the road is a thin, windy road up a mountain. It is fun but really hard work, you have been warned especially as none of the locals seem bothered about driving sensibly.

We booked the self catering apartments but unfortunately, they were not ready. Howver, we were upgraded to the hotel. The apartments are nearly finished but I would recommend double checking where you will be staying if you have booked the apartments.
.
Swimming pools and jacuzzis are great. Shooting, tennis lessons etc are on offer. Great staff, great rooms. Be aware that a double room will be 2 single beds puxhed together. Maid service is excellent, daily towel change, rooms serviced every morning without fail.

Sun loungers can be a bit of a battle in the mornings. YOu can go out at 8 AM only to find that there are loads of towels down reserving loungers already!!

I would really recommend this resort. Shop around on price, we found places quote very different pices for this resort. If you are after nightclubs and bars this is not the resort for you. However, if you want a pretty resort, plenty of restaurants, friendly locals and a great hotel, then this is the one for you.

My partner and I stayed at the Cordial Mogan Playa at the end of April and we absolutely loved it! I booked last minute through Airtours/Thomas Cook and even though it wasn't the cheapest, the service we received from our rep and the hotel staff was excellent and definitely value for money. From the moment we arrived and were greeted with a glass of bubbly, which we drank in the impressive foyer, we knew that we had made the right choice of hotel and resort.

As other people have said, the rooms are lovely, clean and comfortable. The pools are great for chilling out in (the second pool closer to the blue building seemed warmer than the one by Reception) and we never had trouble finding sunloungers. The gardens are lovely and you can walk through them to cut out having to walk down the baking hot promenade to get to the town. The gate is right at the bottom of the hotel complex - keep walking past the blue building and then go down the right-hand side of the church and you should find it! If you want to find out more about the hotel, the staff do a free guided tour of the buildings and gardens (it was on Tuesday morning when we were there).

We thought the food was excellent, with plenty of choice for even the fussiest eater. The only disappointing night was Chinese night, which was Friday. If we'd have known, we'd have swapped our tea for dinner and eaten by the pool at lunchtime that day. The hotel was quite quiet so the restaurant wasn't full, meaning that we could sit wherever we wanted each night. It was lovely sitting out in the conservatory in the evening, but a shame that this is the smoking section.

We usually spent the evening in the Bar Fataga - we weren't really that bothered about the evening entertainment so we sat at the bar. The imported drinks are quite pricey, but this is holiday so why not give something else a go?! The cocktails (about 5 Euros 80 each) were lovely (give the Brandy Alexander a go) and the local liquers delicious! For just 3 euros 25 you can get a Crema Ron Miel (creamy honey rum) or a Crema Bienmesabe, both of which taste better than Bailey's! The weather was lovely and warm all week and we took advantage of this by going to the 8.30pm dinner sitting. This meant that we could make the most of the early evening sunshine by sitting out on our balcony with a tipple bought from HiperDino across the road.

It upset me a bit to read some of the previous reviews where people have complained about the hotel being overcrowded. My advice - if you want peace and quiet then don't travel during the school holidays!

Out of season Puerto Mogan is a reasonably peaceful resort, but it is quite expensive. A glass of coke, on avereage, will set you back about 3 euros. The beach is quite small but seemed clean and the water wasn't too cold (although I didn't go in any deeper than my ankles!). The town is pretty as a postcard and has lots of charm and character and seems a world away from your typical tourist resort.

We made the most of our stay and took the bus up to Las Palmas, which is a fabulous, cosmopolitan city with lots of shops and historical buildings to visit. We also took the boat from Mogan to Puerto Rico, which is worth the return fare (although the journey itself is a lot better than the destination!). Back in Puerto Mogan, try and find the time to climb up to the mirador viewing point (head right after crossing the little bridge near the beach and then meander your way through the old town. We got a bit lost but a group of friendly locals pointed us in the right direction, which is basically up!). The view from the platform over the town and out to sea is breathtaking.

The only downside was that the hotel had decided to address the issues of the gravel round both swimming pools whilst we were there, which involved builders scraping away and laying cement throughout the week. When we told our rep she immediately went to reception and we were able to move rooms.

All in all, a lovely relaxing holiday in a great hotel. We'd definitely go back! Writing this has made me feel all nostalgic - I wish we were back there now...