I've stayed at this hotel twice now and feel that it doesn't try hard enough to deliver a good experience. First, the welcome is luke-warm at best, and being asked if you have any questions at check-in is no substitute for having absolutely no information in the room at all about the hotel. Second, I'm realising that "design-led" mostly means sparse or minimalist to the point of cheap with a few trendy colours thrown in. In this case the colour is grey - lots and lots of depressing grey. And cheap means having curtains that don't pull completely across the window and so don't shut out the light. Cheap and mean is also providing only two towels, one of which is tiny and is not good enough when I need to wash my hair. Breakfast is merely ok. Oh, at least the bed is comfortable, but - again so cheap - horrible lumpy synthetic stuffed pillows. Finally, I got no sleep at all this trip as the snowploughs in the station that my room overlooked kept up a noise like a large construction site until 2am and then again from 5am. Now, I know that this is not the hotel's fault, but charging high prices for rooms with absolutely no sound insulation is. My company's office is across the road, but I would rather pay a taxi fare from a hotel further away than say here again.