Just returned from a last minute midweek break at Woodlands with my two sons, 4 & 1. Things started off badly when reception lost out caravans keys, they suggested we have a drink in the bar, great, complimentary? No! 4:15 with tired little ones, not great. 3/4 hour later they arrived. I had booked a travel cot but this wasn't in caravan, had two chase those twice, No one offered to help with cot and as I had taken boys on break without hubby I struggled to redesign room to allow for cot. Requested mattress for cot, they do not have them, a member of staff said she too could not beleive they did not provide them either and bedding for cot never arrived despite two requests. Someone had left all windows open and we were greated by a small army of earwigs in back bedroom as room backed onto hilly woodland. Caravan was clean however bedding was torn and frayed, dissapointing as when I phoned to book I was told caravan was nearly new, shame this theme did not continue inside.
Area for static caravans seemed to be let down by lack of maintenance by several of the privately owned caravans, which I know management cannot accept responsibility for this aspect.
However, pool was great and my eldest loved play area. Would I come back? Based on other reviews only to a lodge I'm afraid.
- Also Known As:
- Woodlands Leisure Park Hotel Trimingham
- Woodlands Leisure Park Hotel
- Woodland Holiday Park Trimingham, Norfolk