This, again is a late review so my apologies.
We have stayed at Swinton Park on four occasions. The first was in 2003 and we were absolutely blown away - the service was amazing, the food impeccable. the room lovely (and this was one of the very basic rooms). There was also practically no-one in the hotel (a dark midweek evening in November) which made it feel even more exclusive.
Since then we have stayed there in 2004, 2005 and 2007. Since then we have stayed in progressively higher categories of room. The Turret room is very fairytale with an amazing bathroom and I cannot say that we noticed it being dirty. The others we have stayed in have also been of excellent quality and the staff have been very helpful if there have been any problems with the rooms (such as our bugbear of being given twin beds pushed together rather than a double bed.)
The problem with Swinton Park is that as it has become more successful the prices have risen considerably - for some rooms they have doubled in the last 5 years. As the prices have gone up, they have now reached the level of a luxury hotel and unfortunately certain parks of Swinton Park have not been upgraded to the standard of a luxury hotel. For example:
1. Most importantly the billing system - the last time we went the billing system was still based on a chaotic paper billing system backed up in some way by a computer. This led to random billing and us being charged for someone's dinner as well as our own.
2. The Spa - you expect the spa in a luxury hotel to be comprehensive and of a high quality. Swinton park try and fit a full range of spa treatments into a very small area. This means that it is hard to get bookings and no flexibility if (in our case) problems occur with bookings. We were told the wrong time for our spa treatments and when we turned up at the allotted time (sent to us by email - paper copy in hand) we were told the only treatments we could then have were the hour before we were due to leave the hotel for a 5 hour drive home - not ideal.
3. The food - when we first went it was of incredibly good value and quality. Now it is just good quality.
Despite what others have said this is still a great hotel. However the owners need to invest more money in the hotel to put it in the bracket for which they are now charging. It would be a great shame for people to think that Swinton Park was a rip off.









Value
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