Just returned from our second holiday here. We booked with the Spring hotel's website and paid on check in. We got just what we asked for - double rooms on a high floor with good views of the pool and the sea beyond.

The foyer of this hotel is immense and very well set out - makes you gawp when you first arrive.

The staff are attentive and friendly.

The food in the hotel is as good as we'd remembered and a Happy Hour between 6.30 and 7.30 allowed us to enjoy a litre of wine for Eu4 !

The pool area is lovely and if you don't have kids and need to be right onto the pool there are some quieter terraces.

There's not much in Playa le Arena but a taxi to Los Gigantes is only Eu3

After 5 days we left here and went to the Riu Arecas in Costa Adeje - it was fine but didn't measure up to this hotel and we all wished we'd booked our full 10 days in the Arena.

we stayed for 11 days. on arrival, very impressed. grand entrance. rooms very clean and spacious. towels changed every day rooms changed twice a wk. room looking out to pool and the beach, lovely to watch the sun set. when booking direct we had courtsey taxie. fare would have been 86euro there and back to airport. plenty of variety of food for all ages, starters delious. and omellets to die for. entertainment every night good. would defintely go back.

I went here with a bunch of scientists, for a meeting, and apart from the fact that we put an unprecedented strain on their interernet service (basically we blew it away), I agreed with the glowing promises of the conference organizers about what a great hotel it is. I have rather basic tastes and it is likely the fanciest hotel I have stayed in, in my life. At the rate we paid though, I can't complain.

The food was excellent, fresh and abundant. The place impressed me every day with just how big it was, but also how well kept up. I was a little suprised how built up the area nearby was, but surprised that despite that one had to go about 2km to get an internet cafe (see above about what we did to the hotel's 'free' service). My only real gripe would be that North Americans (and there seemed few of them here) like warmer pools. I went in a few times but warmer would have been better.

Anyway there are a lot of very positive reviews already up about this hotel so I will not ramble on much more.

We booked a 1 week stay in a room overlooking the pool/sea, on a B&B basis, direct with the hotel; largely based on trip advisor reviews - which, on reflection, look generous.

The "free" taxi transfers to/from the hotel, provided as part of the package, worked well - to time and quick.

Our bedroom was large with room for a separate table and 2 chairs. The TV service provided was excellent, it included BBC & ITV as well as Sky news.

The bathroom had the benefit of a separate shower cubicle although the toilet was stuck behind the door.

The food range for breakfast was extensive, although the "hot" buffet breakfast range can best be described as "warm".

Outside, the grounds are cluttered with sunbeds, you could always get one but room for movement was limited.

As the hotel became fuller - we understand the max is about 1100 clients - certain service items began to disappear e.g. pool towels could not be changed because "the hotel is nearly full and hasn't got enough"; bathroom towels were not changed, presumably for the same reason; and although our sheets were changed our pillowcases remained the same for the week.

Bar staff were friendly, reception staff less so. Lots of staff maintaing the grounds, some even bringing more sunbeds!

Talking to other people who had returned to the same hotel year after year, they said standards wereobviously slipping and it might be best to only come out of high season.

The resort itself is a bit of a dump - a purpose built concrete strip, with no character and your obligatory British and German bars/
restaurants.