“Pathetic... Not Worth!! Wouldn't recommend.”
I booked this after reading positive reviews about this hotel. However, it was more of a shocker from the moment I checked-in.
Except the room size, there is nothing worth the prize.
You don't have anything to do in the hotel, except stay locked in your room. For Eg. The restaurant is pathetic and not maintained properly. The day we checked in, we wanted to have dinner in the restaurant. But when we went to their so called "Restaurant", it is a mere collection of some cheap quality chairs and tabled placed in the basement, without any interiors. Add to it, only hotel's labour and servant staff eats food there.... We couldn't sit there for even 5 minutes!!!
There so called Garden, is improperly maintained!!
The food is absolutely pathetic... not worth eating...
We had rest of our meals in across the road hotel, Hillock, which is far-far better than mount regency.
The biggest shocker came when I was checking out and asked to the lady in reception to prepare my bill....
I hope everyone on this forum will agree that every hotel charges you for the number of nights you stay.. However, this below standard, low class, cheap hotel charged me on number of days I stayed.. I had booked for 2 nights.. However, in my Bill, I was charged for 3rd day (Which obviously will be my check-out day on a 2 night stay)!!!
The owner of the hotel, who is an absolute ill-mannered nerd started arguing and fighting with me on this issue. Only when I told that I'll call the Cops, that he stopped and took the money for 2.5 nights!!!!
So, stay in this hotel if you want to only spoil your holiday!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
25 February 2013
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Sir first of all we hope that you would be careful with your words when you are referring to any of our management person. Secondly if you had so many problems with the stay then you could have checked out immediately instead of staying.
Sir the first issue brought up by you is regarding the restaurant. We would like to clear that the staff never dines there as they have there separate facility and we request you not to put up false information over the site. Secondly the interiors have been kept as simple as to provide a homely atmosphere. Thirdly the food prepared is completely hygienic and tasty and is pretty famous in town for its taste. Many of our other guest decide to repeat there stay with us because of the quality and taste of the food so we advice you to please get your taste buds checked.
Sir the second issue brought up by you was that you nothing to do. If you had properly asked at the reception they would have showed you to our recreation center where you could have played table tennis and other games and as for the garden its currently undergoing maintenance because due to cold weather the grass burns during this time of the year and has to be replanted.
Sir the third issue put up by you was that you were charged for three days instead of two nights.
I would like to bring to your attention that you were charged for two nights and the third day because you had stayed past our check out time that is 9:00 Am as clearly mentioned in the check in slip as well as in the rooms. And it was not because that you asked for the cops that you were left off for just 2.5 days but because of the guest friendly nature of our owner that we had given you the concession for a mistake and error committed by you and not us
Instead of being thankful for our service you are putting the blame on us. So please from next time onwards read and see with your eyes before checking in and putting up false reviews
Hotel Mount Regency
This response is the subjective opinion of the management representative and not of TripAdvisor LLC