We chose balcony based on reviews here and were hoping for a clean and reasonable place - nothing special. We normally review high, but this is only "poor"
We had the double AC en-suite room for a bargain $12.
The bedding was clean, the bathroom was just about acceptable by Asia standards. However after staying there we noted: The bed sheets whilst clean had holes in. No housekeeping to change (or even empty loo paper bin, or change loo roll - we had spare).
The hot water shower was hot/cold/hot/cold. The door had a huge gap underneath we had to block with a towel to stop mozzies. Interenet and wifi were not working for 2 days, and there was no effort to fix. Breakfast (extra) was poor - bacon sarnie was okay actually, but the wifes breakfast and the drinks weren't edible and we left them. Customer service was non existent and even trying to fill in the paperwork at reception we could not see as lights too dim.
For $12 I don't expect much, but it is worse than average. We had to stay in Kratie for a 3rd night and changed hotel to Oudom Sambath (50m away) and the room there was much cleaner and better quality, and with TV and working shower for little more.
So deffo "poor" rating. Sorry :(
We did nose in other rooms and they looked similar quality though not ensuite - so maybe the ensuite is a duffer, but no excuse for holy sheets...
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC