We stayed at the Grand Mediterraneo hotel from 25.05.12 to 01.06.12.
We booked this hotel for our honeymoon having read the reviews and read carefully the setting and facilities this hotel had to offer. We booked a sea view room and thought that the price seemed very reasonable for a 5 star hotel.
The transfer was quick about 25 mins from airport to the hotel and we were greeted with a glass of champagne on our arrival. We were then driven to our room by the porters and showed around our room. There was a fridge and free water, a safe and aircon. We were advised not to put the key card next to your phones and bank cards as this can make them stop working, which may be what happened to a previous reviewer who was having problems.
The room was very clean, modern and spacious with a large balcoony as all the rooms have as standard. Plently of room for sunbathing, lying down, which I did on occasions. The bed was massive and confortable and the bathroom had a seperate bath which was a nice treat and seperate shower, water was powerful and hot, no broken tiles or any problems with our room.
Room 370, 2 levels down from reception. The view was beautiful overlooking the sea and mountains, each room is like an apartment in a way meaning that you can see the roofs of the others on the level below but this did not at all hinder the fantastic view. We used our balcony everyday and took great pleasure from the view in the day and evening.
The lift was fully glass and large you can see lovely views down to the beach from it and its a ride in itself! It can be slow depending on which way its going when you catch it but no more than 5 to 10 mins for a round trip and as your on holiday and the views from the lift are so good I dont really see what the rush is to get off.
Sometimes the lift had already gone when we got there so we did walk up the steps to the reception, particulary for breakfast. If you take it slow its fine and having eaten our own body weights it was good to get a little well needed excersise! You can ring reception at any time and a buggy will collect you so there is no problem if you have disabilities etc. its much easier to go down hill down the steps and we did this most nights.
We have read a few previous reviews regarding paying for the safe in the room and we have to say that we used it constantly and were not charged, so i dont know if this has now been changed but there was no mention anywhere of this being an extra cost.
The pool/bar area/ resturant was lovely, wonderfull views from the pool and so relaxing. As couples only it was truely tranquil and i spent many an hour taking in the wonderfull sea and mountain views whilst taking a dip, sipping on a beer or relaxing in the sunshine.
The staff were extremely helpful and pleasent, the males may appear a little brusk but this is just their manner and they are more than friendly and helpful.
The reception staff and especailly Erika the sporting coordinater are very kind and nothing is too much trouble. We also enjoyed the little games by the poolside that you could do whilst sat on your lounger, such as higher or lower where you had the chance to win a cocktail and bowls and table tennis if you wanted a bit of activity. We used the table tennis and tennis courts as this was also at no extra charge.
We were suprised by the little extras which made the holiday so special, free crisps, fruit, biscuits, cheese and chocolates which came free when you bought drinks. It was a lovely touch and we sometimes had to decline as we had eaten way too much free snacks already! One night, The chefs bought out some donut balls for the guests and on the managers cocktail night we had free champagne and cake which was lovely.
We decided to visit the vertigo al a carte resturant for our last night, as a guest of the hotel you got 20% off the food bill. We splashed out on the champagne which is expensive but the food was good value and very nice. Again free apetizers were bought out and we were waited on well, when the evening got a little colder I was offered a pashmina for my shoulders which again was a lovely touch, a very special and romantic evening with stunning views.
If you have the local beer and wine the prices are reasonable and the wine is good and we enjoyed the local mythos beer. If you have imported spirts the prices are more expensive, but there are lots of options to suite all tastes. We had iced coffee in the day and the shop outside the hotel offers coke and all soft drinks and alcohol at very reasonable prices.
There is a shop in the hotel which is small but you can get the odd essential there, the one con of our entire stay was the lady in the shop who we found to be grumpy and rude even though we tried our best to be friendly.
When we were there we did hear one couple complaining that it wasnt a 5 star in their opinion, their case was due to there being no tea and coffee in the room, which I have to agree is a shame, so please remember to bring some with you, you can get milk at the shop.
They also comented on the lack of sun lounger cushions, which again would have been nice but wasn't an issue for us in anyway. They mentioned there was only one shower outside by the pool, which was not an issue for us and i hardly saw anyone using it anyway and never the people who were complaining! Also they would like a pool bar. I personally dont think that the pool is big enough for one and it would spoil the look of the pool area and the bar is right by the pool so again not a problem to us. I can only think that the couple had not read the facilities of the hotel properly before they booked. In our opinion this hotel exceeded our expectations and we would class this hotel as 5 star.
We also hired a pedlo from the beach wich was very reasonable 10 euros for 2 hours, we were directed to a cave on the left of the bay and a little secluded beach on the right. we went to both and moored up on the secluded beach with was wonderful, we read our books and sunbathed before returning. You cannot get to this from land so you have it all to yourself, well worth it and we would recomend this.
We really enjoyed our holiday, it was one of the best, if not the best hotel we have been to. The views are amazing and the atmosphere is tranquil and romantic. We felt completely relaxed and my husband has already been looking to see when we can return!
If you want a relaxing holiday in a beautiful area, not too secluded but not tacky or rowdy either then this hotel is for you. Your holiday is what you make of it and if you are looking for faults you will surely find them at this hotel or at the ritz! but we cannot complain and would go back tomorrow.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC