We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Expedia.com
Hotels.com
Booking.com
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Nearby Hotels
Reviews (2,058)
Filter reviews
2,059 results
Traveller rating
1,027
622
221
87
102
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
1,027
622
221
87
102
Show reviews that mention
All reviews main restaurant indian corner water volleyball all inclusive package animation team great holiday evening entertainment swim up bar indian food indian ocean security staff guest relations tour operator the general manager white sand south coast seafood
Selected filters
Filter
Updating list...
873 - 878 of 2,059 reviews
Reviewed 7 April 2014

Flew on the Dreamliner it was amazing, not impressed with the transfer and the boat crossing very scary.
The hotel itself was clean ish, rooms left a lot to be desired and we had to move due to terrible smell of drains, rooms could do with a bit of a revamp.
Food was below average and often covered with flies, both my wife and I were ill from day 5 through to 2 weeks after we got home.
Getting a drink was time consuming as you had to sign for everything (lack of trust with the staff) and if you wanted more than 2 drinks it was painful. No evening entertainment except in the restaurant during some nights dining.
Pool was lovely and clean although the ladies from the beauty parlour constantly hovering asking you if you want treatments.
Beach looked amazing but we only ventured once and was hassled by the sellers next to the hotel and it put us off.
Safari was great, but don't book it through first choice, look for alternatives as other guests had a better experience.
Staff rude and quite a few have an issue with hygiene.
Weather was great, and we were Pleased to have visited the country although won't go again.
Don't pay extra for the airport VIP lounge nothing their.

Date of stay: December 2013
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Grant1330
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 March 2014

The hotel looks even better than in the pictures. Surrounded by two large pools, it is definitely a beautiful sight to take in. The staff here are friendly and polite, and not just to foreigners, which is a refreshing experience (as a Kenyan).

The food in the main restaurant was so-so but the dinner at the Italian restaurant was quite good and the portions were enormous. I just wish they could replace the plastic chairs and table, to create a better ambiance. But all in all, lovely hotel to stay at.

Of course the beach boys loitering at the beach are annoying but that's expected in some parts of the coast.

Date of stay: March 2014
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Grace I
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
southernpalmsbeach, Guest Relations Manager at Southern Palms Beach Resort, responded to this reviewResponded 31 March 2014

Dear Grace,

Thank you for taking time to post this review and for the lovely pictures of the Southern Palms Beach Resort. we appreciate your comments of our polite and friendly staff,we are also happy that you were taken -in by the beauty of the resort.

we have also taken note of your comment pertaining the food in the main restaurant,which we are already looking into.

We are glad that you had a good experience in the Southern Palms Beach Resort and we do hope you will pay us another visit in the near future.

Kind regards,

Lillian

Guest Relations Officer.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2014

This was our 3rd hotel on our travels in Kenya and it certainly came up to standard, we had a ground floor room overlooking the pool which was good but lacked places to put your suitcases on and as we were only there a few nights wasn't worth unpacking our cases. The room was very clean and the staff were very friendly. the pool was huge and plenty of sunbeds available and you could lounge about in the very nice gardens but watch out for the naughty monkeys. We loved the restaurant and the food was excellent with the chef coming round to ensure the food was ok with plenty of choice and once again the soup was superb. The restaurant next to the beach was great for lunch time with the pizzas and burgers delicious. beyond the hotel is the beach which was the best of all the hotels and once again our diving in this area was brilliant. the hotel had entertainment in the evenings which finished promptly at 11pm so as we were up at 6am for diving we could still get a good nights sleep. This hotel is well situated for safaris at Tsavo parks as well. If you are after a nice relaxing holiday with excellent food and pools you will enjoy this hotel.

Date of stay: March 2014
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Geoff B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
southernpalmsbeach, Guest Relations Manager at Southern Palms Beach Resort, responded to this reviewResponded 31 March 2014

Dear Geoff B,

We appreciate your positive feedback of the Southern Palms Beach Resort and the amazing photos.
we are glad to note your comments on clean rooms ,friendly staff and also that the chefs were exceptional in ensuring that you enjoyed each and every meal.we are also happy to know that you had a superb time from swimming in the pool to relaxing on the sun loungers.

Thank you for having chosen Southern Palms Beach Resort as your preffered hotel during your recent stay,looking forward to welcoming u back in the near future.

Kind regards,

Lillian

Guest Relations Officer.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 March 2014

My wife and I have just returned from a two week holiday at southern palms. Food was excellent and so was the service. We also did our 2nd safari, this is our 2nd time in Kenya. We used JT safaris as we did last time. This time we went to the masai mara, the governor's camp. We had a fantastic time, food, staff and camp were amazing. Our driver Robert was very knowledgeable and made the whole experience unforgettable. Back to our hotel for the rest of our holiday we just relaxed in the lovely pool and gardens. We were amused and entertained by the naughty monkeys. The friendliness of all staff and management is what makes this hotel a joy to stay. A special mention for Frank, who was the barman at the beach bar. He always had a smile on his face and a friendly manner. We used to call it Franks bar. Or though wr had no complaints with any of the staff. They are a credit to the hotel. Thanks to everyone who made this a memorable holiday.

Room tip: Room 322 had a partial sea view
Date of stay: March 2014
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank tilly1379
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
southernpalmsbeach, Guest Relations Manager at Southern Palms Beach Resort, responded to this reviewResponded 27 March 2014

Thank you for taking your time to post this wonderful review of the Southern Palms Beach Resort.

We are thrilled to know that you had a fantastic and relaxing holiday with us,we appreciate your comments on the excellent food and service,and that our wonderfull and friendly staff (especcially Frank -the bar man) made it a holiday to remember.

Thank you for your stay in Southern Palms Beach resort,we will be more than happy to welcome you back iin the near future.

Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 March 2014 via mobile

Nice food pool is amazing... had a good holiday. ..activities were fun.. rooms not so nice.. a little bit lack in service but agreed environment is amazing. Water activities were very good and keeps you going the entire day.. The chef makes you what you want and that is good

Date of stay: March 2014
Trip type: Travelled with friends
1  Thank Shreya03
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
southernpalmsbeach, Guest Relations Manager at Southern Palms Beach Resort, responded to this reviewResponded 27 March 2014

Thank you for choosing Southern Palms Beach Resort for your recent holiday and your wonderful feedback.

We are pleased to know that you had a fantastic break and that our chefs are there to your request partaining dishes that you like.Weare also glad to note that the animation team kept you on toes with their activities during the day,hoping that you were thouroughly entertained.

Thank you again for your stay in Southern Palms Beach Resort,looking forward to having you back for your next Break.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews