The supply/demand for hotels in Juba is such that you can't expect your money to go far. That said, although it's expensive, Acacia Village is a good standard for Juba. Staff are polite and helpful, food is good.
I have 2 complaints; first was the exchange rate offered for changing money - it was over 30% under the normal local rate. This struck me as blatant profiteering, taking advantage of guests who may be unfamiliar with how to get money changed in Juba and who are already paying premium prices for their accommodation. I understand the hotel are probably keen to discourage guests using them to exchange money - my view on that would be either offer a fair price or simply refuse to exchange guests money then. If you are going to offer the service (and it's a useful service to offer, particularly for those unfamiliar with Juba) then be fair about it. After all, a lot of it is going to go back into your till anyway.
Second complaint - 30$ for a pickup at the airport and the same for the return trip next day seemed excessive, even at Juba prices. The journey only lasts 15 minutes.
So, aside from feeling mildly exploited as per the above 2 complaints, i thought the place was good. In terms of standard of accommodation and service i would recommend.
- Also Known As:
- Acacia Village Hotel
- Acacia Village Hotel Juba
- Official Description (provided by the hotel):
- Acacia Village is your home away from home in Juba, South Sudan. Located away from the hustle and bustle of the noisy town centre, Acacia has been designed to give you a safe and secure luxury hotel. With our extensive facilities, wireless internet and welcoming atmosphere, Acacia is the place to stay in Juba. ... more less