We stayed for three nights on the 11th floor of this hotel, which is conveniently located across the street from the railroad station. A Japanese breakfast, which also includes rolls and coffee, is included in the room rate. Our room was quite small and offered no storage space for clothes or a closet. There were pegs on the wall, however, where we could hang things. There was good lighting, a small refrigerator, safe, flat-screen TV (Japanese stations only), hair dryer and free Wi-Fi. Though tiny, the bathroom did offer a bathtub, along with shower attachment. The bed was extremely firm, which we like, but some people might find it too hard.
The room was immaculately clean, but Housekeeping was extremely regimented in accomplishing this. Guests were requested to stay out of the rooms between 10 a.m. and 3 p.m. while cleaning took place. Doors to all the rooms were left open as staff went through a routine that required them to complete one action at a time (e.g., make the beds) in each room before continuing to another task. This should not present a problem for most guests as they are usually away during the day sightseeing or on business (this is a Business class hotel). I had to return once during these hours and was told I couldn't go to my room. When I insisted, the staff member at reception relented.
During our stay, there was only one employee at reception who knew a bit of English. She was easy to communicate with at a basic level but her understanding of the language did not extend further. The hotel appears to get few English-speaking guests who are not fairly fluent in Japanese. These language difficulties resulted in more than one miscommunication during our stay.
A large group of businessmen were at the hotel, and it was sometimes necessary to wait awhile for the small elevator. If on the ground floor, I could entertain myself by watching the screen that showed what was happening on the elevator as it went up and down.
Despite some of the drawbacks mentioned above, I found that the hotel met our needs and I would not hesitate to recommend it as a base for exploring the Aizu area.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com and Agoda so you can book your Toyoko Inn Aizu wakamatsu ekimae reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.