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Reviews you can trust

“Avoid this place like the plague - customer service is not a phrase understood here”

Holiday Inn Newport

1 of 5 stars
Promenader
Hampshire
7 Nov 2009

Although situated in a convenient location, the standard of service here is atrocious. I was greeted at Reception with the comment that they were too busy to deal with me and that I'd have to wait....more

“Pleasant enough but disappointed by golf club staff”

Celtic Manor Resort

4 of 5 stars
MandySomerset
Somerset
7 Nov 2009

Room was okay; food was brilliant - well cooked and well presented buffet. Staff were very helpful and friendly. Our stay was nearly completely ruined when, the following morning, we went to the golf...more

“Best in Class”

Celtic Manor Resort

4 of 5 stars
MIckeyBoy
Zywiec
4 Nov 2009
1/1 found this review helpful

The bedrooms are dated and a little worn around the edges. It does need a revamp and I can't see how this will be done in time for the Ryder Cup. However for the business over stay it can't be beaten....more

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