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The hotel was lovely from the outside and the communal areas were stunning - I was met at reception by a rude member of staff who found it difficult or too much trouble to answer any of my queries!...more
I booked this hotel for one night in March as my Husband, myself and my mother in law had to go to a funeral, when I found this hotel on the internet I must admit it looked a lovely hotel and looked...more
Booked in for three nights and from the outside looked very impressive. Check In though should have given a warning, the receptionist couldnt find the room key so went to find the spare and couldnt...more
Please be assured that we do take your comments most seriously and I have discussed your observations with the staff concerned to ensure there is no repetition for the future. Thank you for your...more
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