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Rotorua has a number of medical facilities, from traditional to complimentary. However emergencies will be seen by one of the following
Lakes Prime Care is at the jinction of Arawa and Tutanekei Streets in the CBD. This medical centre is a private facility and sees both medical (e.g. sickness) and trauma cases. It is open from about 8am till 10pm. A pharmacy and radiology is also on site.
Major emergencies are seen at Rotorua Hospital (07 348 1199) - this public hospital is the only place where you can be seen 24 hours per day - go direct to the emerrgenct department. It is situated on Pukeroa Hill near the CBD.
One thing unique to NZ is ACC - the Accident Claims Commission - they fund all accidental injuries, so treatment is always free. You may have to retain an ACC form as proof of injury for you insurer.
Are also reached on 111; remember them too, especially if you see a forest fire or get into trouble boating on the lake - they are there to help too!