We had been trying to book accommodation for the bank holiday weekend when we found this cottage that was still available. I enquired about booking and negotiated a price which was confirmed in writing. The details were agreed with my group and I was about to confirm the booking but I received a message stating that they would not honour the price that had been agreed in writing. The reasons given were that the owner "had changed her mind" because the cleaning bill after our visit would cost £200! This surely should have been taken into account before the price was agreed and we'd started looking forward to our holiday.
Totally unprofessional and would definitely not recommend.
Luckily we have found a wonderful alternative who have been very accommodating. more