The service is poor. First off, had informed owner of checking in early, and was given green light. However, the helper, Rose did not know of our booking presence and checking in at all. When contacted, she screamed and insisted walking her dog is more important than meeting us to pass the apartment keys, in which there was a 3hrs delays. James, at that point of time, could not be contacted at all, when we wanted to clarify re: the booking.
She did not give a proper direction and orientation to the apartment.
Location of the apartment was below expectation:
> Upon arrival to the apartment, it was not cleaned at all from the previous guests.
> Heavily industrial environment
> Door was hard to open
> Tv has got no signal. though informed Rose about it, there was no action being carried out even when promised.
> During our last day, in which 12pm was the agreed check out time, Rose was apparently in our apartment before the agreed time, when... more