We arrived after a 4 hour drive and were anxious to get settled in. After checking in and locating the unit we opened the front door to be met with a serious smell of cigarette smoke. I called the leasing office immediately and spoke with a man who said he would do some checking and call me right back, which he did. The person at the leasing office was explaining to me how this smoke smell could not be..."this is a non-smoking unit, the maids would have reported it, the previous people were friends of the owner and non-smokers etc.". I then asked him if he thought I was making this up and suggested he come over and see for himself. There really was no offered remedies or solutions...we just had to "suck it up". We found a cigarette butt the next day on the upstairs balcony...
The wi-fi did not work and there were no instructions provided. I called the office and a different person answered this time. She looked up the password and read it to me over the phone... more