The owners were great to deal with. From first contact right through to getting my deposit back, they were prompt and courteous. We stayed here for 18 days. The villa is as described, with a great view of the lake and a lovely heated pool. My grand-daughter (not quite 2 years old) wasn't interested when we arrived but after a couple of days, she loved it. The heated water definitely helped. The house faces east but there was sun on the lanai all day but as the day wore on there was some much needed shade closer to the house.
The bedrooms are comfortable, everything was very clean and if there was a problem (e.g. halfway through our holiday, the tumble dryer decided to only have cold air so drying was a problem), the matter was dealt with quickly and efficiently with no fuss. The management company were excellent. We enjoyed having Netflix and a very wide range of tv channels and the boys got plenty of use from the games room. Cots and high chair were provided. Trust the...