When we checked in the house was at 81 degrees. We thought this was set until the next guests checked in. We set it to 76. Two hours later it was 83. I called and was informed it would be tomorrow morning before they had anyone come out. Please open the doors and windows, it will cool off. The temperature that night was 79 and humidity 90% I sent an email showing the temp was 89 in the house and left a nice message that this was unacceptable. No return call the next day. The gentleman showed me the filters and said "these have not been changed out and the unit probably froze. Lack of maintenance" I sent numerous emails and left vm and after 10 days we have yet to hear from J and M management.
The house was nice. The outside pool deck had weeds and when you stepped out of the master suite you had to avoid the 2 ft weed. .
Please be aware before booking this property or any property they manage.
Once you pay up front there is nothing they are... more